Professional Impressions

Happy New year

2012-01-04T09:35:00.000+02:00

Celynn Erasmus

2011-12-22T09:17:00.002+02:00

Celynn, a qualified dietician, specialises in keynote presentations and wellness workshops. Celynn’s message is not just about food but about lifestyle balance, getting more energy and feeling immediate vitality.

The media loves her, using her frequently for interviews and innovative, proactive programmes. Celynn was invited as the first nutritionist to present at the PSA (Professional Speakers Association ) UK annual conference and presents regularly at international forums.

Celynn is registered with the Health Professions Council of South Africa (HPCSA) and the Association for Dietetics in South Africa (ADSA). She is also a member of the Professional Speakers Association of South Africa (PSASA).

Have a look at her website here for great tips on Healthy Holiday eating.

Power Etiquette

2011-12-21T09:02:00.002+02:00

According to Dana May Casperson;" business etiquette is theart of knowing how to behave in a given situation and knowing how to interactwith people. Good manners makegood business. It is not enough to know your company and product well,you must also know how best to meet people and make introductions, how to dressfor the occasion, how to use your business cards properly and your behaviour indifferent business settings. Learning the “rules” of business etiquette is easy – they are 80% common sense and 20% kindness.”

Start 2012 on a high!

Here is anINFO-TAINING way to uplift yourself, your colleagues and new employees to newheights.

Choose from our menu of exciting presentations:

“Be the NextChief Breakthrough Employee”

“Are you packaged for success?”

“Power Etiquette”

10 Tips for Successful Work/ Life balance

2011-12-14T09:39:00.000+02:00

We all go through it at one stage in our work life - perhaps some of us go through it on a weekly basis - the work/life juggling act! Trying to balance everything at work with everything outside of work can become somewhat of an ordeal. It often ends up with work related items being the main priorirty on your list of things to do and your "life" tasks being overlooked or forgotten which as a result causes us to become tired, anxious, stressed, angry, frustrated all because there has been no "Me" time to reflect and rejuvenate. Take a look at these 10 tips and suggestions for work/life balance and start gaining control over your priorities.

1. Set goals – yes, all those years of teachers asking us to write down our goals and dreams for what we want to be when we “grow up” are still relevant even at the age of 30 odd. “Written goals help you establish clarity of purpose and provide accountability” according to Leadership Coach Mike Hawkins. Get into the routine of reviewing your goals and reminding yourself of what it is you want to achieve.

2. Focus. Focus. Focus. Just like your mum used to say when you were trying to study for an exam or had an important recital coming up. Staying focused is a constant challenge in today’s lifestyles. We are easily distracted by technology and day-to-day life challenges. “Don’t let the urgent, the convenient and the immediate distract you from the important. Stay focused on reaching the milestones that support your goals. Be proactive. Create the habit of working intentionally. Minimize your distractions. Make a “not to-do” list and adhere to it.”

3. It is very easy to become one with the crowd and “baa” like the rest of the sheep. Don’t be sucked into following social and cultural norms – follow your own values, goals and ideals. “Define the few principles by which you will operate your business and your life. Let them guide you instead of following the latest fads and over-hyped products.”

4. Saying NO is the hardest word to say and it is only two letters short. It is humanly IMpossible to do everything all at once for everyone all the time. Sometimes we do have to miss out on a social function, family gathering, school sports match, ballet exam, training seminar because there really are only 24 hours in a day and we have to come to terms with prioritising the VERY important things that need doing before the “OK, sure I will do that for you – because I cannot say no” things.

5. Delegate – as women, we are often the most to fall victim to the; ”NO means NO virus.” This is because we battle to delegate. In case you hadn’t noticed by now, most CEO’s are Men – why? - Because men are professionals at delegating to others. No one is successful on their own so start handing out that extra workload, if you have a teenager sitting around the house playing on his PSP all day – why not delegate a bit of the household chores to him/her. Offer a bit of pocket money if it helps to ease the workload. If tomorrow you were suddenly struck down with a terrible virus and had to lay in bed for two weeks – who would you pass your work onto?

6. Time really is of the essence so practice being productive. For those activities that you and yourself can only do then find ways to be as efficient as possible. “Your time is your most valuable resource—don’t squander it. Create reusable templates for anything that you do repeatedly. Employ tools and computer applications to automate your tasks as much as possible.”

7. When we were asked by our mum’s to clean our rooms when we were younger and we would deny her request to the upmost – she was asking us for a very good reason; (honestly.) By cleaning and tidying our rooms we were also organising our space and our possessions. This lends itself to our lives as we get older, the paperwork and bills that stack up over the month, the documents that needed signing two days ago that are still sitting on your desk because you have actually covered them under a pile of documents from this morning’s meeting. Start a filing system at home and at work. “Utilize the “Do, Delegate, Delete or File” principle” and see the difference in productivity.

8. Energy – zzzz – If you are tired, you will not be motivated to do much during your day – whether it be at work or at home so ensure you get a decent night’s sleep (7 hours a night is recommended) eat a healthy diet – if you cannot eat healthily everyday then try to have at least 3 healthy meals per week during the week when you need your energy the most. Do take vitamins recommended for you and try to exercise a minimum of 30 minutes a day.

9. It is hard to NOT worry when someone tells you to stop worrying because if you are a worrier then worrying you shall do but try your best to think outside of the worry box and close that box up for the day. Worrying and stress are bad for your health and will not provide any benefit to you or to others. “Studies show that 92 percent of what people worry about has already happened, won’t change a thing or is completely unfounded. Channel your energy into more productive uses. Go exercise instead.”

10.Open up some space on your calendar – or if need be fill it in with “Me time” so you do not end up filling it up with something else later on. “Pretend there isn’t as much availability on your calendar as it affords. Take a break. Carve out some time for reflection. The cliché that your best ideas come to you in the shower is more fact than fiction. When relaxed, your brain is free to unleash its power.”

Credit: Leadership coach Mike Hawkins

Secrets of Success by Sarah Ivens

2011-12-06T15:25:00.001+02:00

A Modern girl's Guide to Etiquette - How to get it right in every situation by Sarah Ivens

The Secrets of Success:

A little goes a long way. A smile costs nothing.
Not everyone will like you, so don't worry about pleasing all the people all of the time. Just act in a way that makes you proud.
Once you have been introduced to someone, acknowledge them whenever you meet. even if you can't quite place them, say "hello". If someone you've met before doesn't respond to your greeting, take the moral high ground and move on.
Don't let a door swing in someone else's face - in fact, hold it open for them. If you get to a door at the same time as someone else, let them go first.
Don't stroke a pregnant woman's stomach without asking.

If you do happen to trip and fall, laugh it off. Pick yourself up, check for any grazes or broken heels, laddered tights and have a giggle. You've just brightened up someone elses's day.

learning to bite your tongue is very useful. Yes, you're probably right, but the world isn't ready for your philosophy yet. keep it to close friends.
in short, treat everyone with respect - until they've proven to you they're not worth it. Let manners speak for you and hopefully you will get the same in return.

*All content is from Sarak Ivens book mentioned above.

For more info regarding how Professional Impressions can help you and your staff with power Etiquette and creating Lasting First Impressions click here

Being the NEW person in the Office

2011-12-05T11:24:00.001+02:00

As the year comes to an end, we often start to re-evaluate our positions and roles in our jobs. You could be someone who has been lucky enough to have been promoted within the company in a new division or perhaps you have found a job in an entirely new company all together. Are you petrified/nervous/anxious of being the NEW person.

“What if everyone hates me? What if I can’t do this job?” "What if I am not as good as the last employee?"

Just remember:

Competence equals confidence. Do your homework about the company/division you are joining and you will feel more assured as to what will be expected of you; and what you can expect in return.

Do make an effort to remember names and places on your first day. Use association techniques to secure names in your memory.

Strangers often mistake shyness for rudeness or snootiness. If you are shy, be honest, and tell colleagues that you are a little nervous and you will find that most people will gladly help you with anything you need.

First impressions count so do spend time on your image and grooming and be consistent with these. Be careful of being too flashy–you don’t want to be labeled as the “Bling Queen” on your first day.

Do not spend your first day sucking up to the boss, flirting outrageously, painting your nails or taking an extended lunch break!

Try to project a positive attitude and convey an air of professionalism no matter how lost you may feel.

Never be afraid to ask questions. It is better to ask a hundred questions and get it right than to assume and get it horribly wrong.

Do not speak negatively of your previous company or employers as this creates a negative impression.

Always avoid gossip and try to steer away from office politics in a business environment.

Remember that all changes take time to get used to. Hang in there, you’ll soon feel part of the furniture.

Open Plan Office Etiquette

2011-11-14T09:50:00.001+02:00

Most of us spend more time within our office walls and in the company of our colleagues than we do with our families. So ensuring your work environment is a pleasant place to spend time in, is vital to the success of your role and to that of the company you work for. The open plan system was introduced to increase productivity and team work. At the same time we are now permanently visible and open to constant distractions and interruptions.

So how do you make the most of your experience? Read on to ensure you are adhering to the 3 S’s of
open plan office courtesies.

“Building and maintaining strong business relationships is the key to success. While keys are designed to unlock doors, in the modern workplace, doors are about as scarce as good manners”
Aviva Shariff

Working in an open plan office setup is very challenging as space is limited and privacy is almost non-existent. Be aware of any signs that your colleagues may be giving you–it could be something you are doing is annoying them.

The 3 S's of Open Plan Office Etiquette

Office distractions fall under the following 3 S’s:

1.Sound
•Keep your voice low when talking to others.
•Ensure your mobile phone is on silent or on low volume.
•Avoid irritating ring tones e.g. a baby crying
•Don’t use the speakerphone/speaker dial when you have others around you.
•If you want to listen to music-use headphones-don’t hum to the tune.
•Be aware of distracting noises such as popping your chewing gum, slurping your coffee,
chomping on food, constant clicking of a pen.
•Stop spreading gossip or even listening to it.
•Don’t discuss your break-up with your boyfriend or awful mother-in-law for all to hear.

2.Space
•When entering a colleague’s work area-announce yourself and ask if you may “come in”.
•“Prairie Dogging” or peeking over the divider to chat to your colleague is unprofessional and a
distraction to others around you. Don’t hang a tie, jacket, bag over the cubicle wall.
•Ensure your desk is respectfully decorated. Don’t display potentially offensive pictures/slogans/coffee mugs. Keep family pics to a minimum and leave the fluffy toys at home.
•Maintain your workspace neat and tidy-its an extension of your personal brand. The excuse of “I know where everything is”-does not cut it anymore.

3.Smell
•Keep fragrances to a minimum. Don’t be known as the “Aramis” guy or the “Red Door girl”.
•Practise great personal hygiene-especially if you are a smoker or suffer from excessive sweating.
•Avoid eating smelly foods at your desk e.g. slap chips, curry, garlic bread.
Always keep breath mints on you.
•Beware of taking your shoes off under your desk-even though you may think that nobody can see you, -those around you will definitely smell sweaty feet.

At all times remember that when working in an open plan area you need to create a balance between being accessible to your colleagues and maintaining boundaries when you need to focus on work. It’s about treating others with the same respect and consideration you’d like to be treated with–this is a sure way to maintain a harmonious workspace.

Start 2012 on a high!

Here is an INFO-TAINING way to uplift yourself, your colleagues and new employees to new heights.
Choose from our menu of exciting presentations:

“Be the Next
Chief Breakthrough Employee”

“Are you packaged for success?”

“Power Etiquette”

For more information Contact us on:
Tel: 011 469 1396 or
email: info@profimpressions.co.za www.profimpressions.co.za

Confidence is...

2011-11-09T14:04:00.000+02:00

Ross Taylor has a book titled: Confidence in just seven days. In the book there is a list of suggestions about what confidence is and they are -

Doing what you want to do, when and how you want to do it.
Being relaxed, comfortable and secure.
Believing in yourself.
Doing as well as you can so that doors open in the future.
Setting goals that are not too high so they can be achieved.
Not having a huge gap when comparing yourself to others.
Not compensating for being insecure by being harsh or aggressive.
Having the ability to act confident even though you don't feel it.
Having the self-esteem to fail and make mistakes.
Being comfortable with yourself and not worrying what other people think.
Having the guts to achieve what you want.

Are you a confident being? What do you think reflects confidence in someone?

Personal Branding Tips x 3

2011-11-01T09:48:00.000+02:00

Here are 3 tips from Personal Branding VIP by Millenial Branding

Attitude iseverything. Those that are positive, optimistic and ambitious are morevaluable than people who are only looking for a paycheck and benefits any dayof the week.

Acquire new skills.Research shows that job seekers don't have skills that employers are lookingfor. There are a lot of jobs out there, but most people don't have the skillsrequired in order to get them. You should review job descriptions to see whatskills are important now and then read books and take classes to acquire thoseskills.

Stop wasting time.Too many people have ideas that they don't capitalize on. If you think of apractical business idea, you should go for it! You have nothing to lose and youwill learn a lot in the process. Think of failure as a way of educatingyourself so that you're more successful in the future.

“Be a Remarkable Brand”

This corporate presentation will provide you/your staff with the skills to:

• represent a consistent, authentic brand.
• impress others with your image excellence, business etiquette and professionalism.
• make your personal brand a powerful and influential tool in today's fast-paced world.

Now is the time to take control of your brand. Let the team at Professional Impressions help you or your company to increase the impact of your impressions. We look forward to helping you design your personal brand and unlock your unlimited potential!

For a detailed quote contact us here
Visit our website: http://www.profimpressions.co.za

Conversation Starters

2011-10-31T10:42:00.001+02:00

A networking event or company function can sometimes be daunting for a lot of us. Social interaction comes naturally to others but to you and I it may be a "mumble moment" every time. We hesitate in interacting as much as we should to benefit from the potential opportunities in the room. So for the next event you attend, why not take Lynne Brennan's list of tips and put them to good use:Dedicate a number of topics you feel confident about discussing to start the conversation with like:

Sport
Music
The surroundings - if it is an event you need to travel to
World affairs
Holidays
Food
Films
Favourite people and places
News items
Business associations
Industry news and happenings

Be sure to:

ALWAYS read a daily newspaper to ensure you are up to date with business news and current affairs.
AVOID initiating a conversation on politics or religion and asking questions of a personal nature i.e. income, sex, family.
If you tend to speak quickly, remember to pause now and again - make it easier for people to listen to you and understand you.
If you discuss business - AVOID gossip. Be loyal to the company, department and your colleagues and be sensitive to the reaction of others.
When conversing, show real interest in the person you are talking to. The minute your mind wanders, you will show the person you are talking to that you have lost interest and they will notice. Do not interrupt others or talk over them when they are speaking. Use phrases of encouragement like:
- "That's interesting, where did you see that?"
- "I noticed an article about your company in..."
- "So tell me when you decided to..."
Give some thought to developing some links of your own - empathising with others soon builds relationships:
- " I appreciate that feeling"
- "Yes it is difficult isn't it?"
- "That must be really exciting"

It will make the person you are talking to feel comfortable because you are building empathy, not just talking about subjects that are of particular interest to you.

For more information - visit our website www.profimpressions.co.za

The ME in my brand - COSMO October Issue

2011-10-28T09:25:00.000+02:00

Define YOU, define YOUR BRAND
Your brand is all you say and do, and your image and etiquette are the visual part of that brand. To define your brand, ask yourself:

Who am I?

What do I stand for?

What do I believe in?

Where do I want to go?

Your brand must be authentic and reflect your personality, values and vision. Write down your mission(what you do) and vision ( what you can do-your promise) and set your goals.If you are always labelled by your colleagues as being a "funny" person, that will become a part of your brand.

Develop it!
Companies spend millions on branding and marketing and ensuring they are ahead of their competitors, you too need to develop YOUR BRAND to stay ahead of the rest. Identify your strengths and talents and invest in them. Ask yourself:

What do I want to be known for?

If it is being accurate and detailed then request jobs or tasks that highlight these skills and this will bring those attributes to the attention of others. If it is being warm and empathetic, nurture this to draw others to you. If it is being articulate, go on a presentation course to hone this. (Check out Paul duToits site http://www.presentationskills.co.za/ for some options) If it is something as simple as having amazing eyes, then highlight them with makeup, learn to use them and be known for them in a positive light.
Do a BRAND INTERVENTION.
Once you have a clear description of your brand, look at the areas that are not working and put a brand intervention in place. Consider your appearance, etiquette, body language, confidence, voice and communication skills. You need to at all times be consistent in your actions, words and appearance. You cannot subconcsiously say " I am a fun loving girl but I want you to take me seriously while prancing around in a lace cami, tartan mini and stilettos; wielding a cellphone covered in a barbie case.

Keep RE-EVALUATING your brand.
If you notice that people are no longer taking notice of you or projects are slowly slipping away then re-evaluate and make changes. Update your knowledge base about your job, your industry and what is in fashion to keep BRAND YOU at the cutting edge - learn from others -what works and what doesn't.

From the Cosmopolitan (October Issue) article I contributed towards:

The Road to Miss SA

2011-10-28T09:21:00.002+02:00

Haydee recently took the gorgeous Miss South Africa ladies through a powerful Personal Branding and Etiquette principles workshop - the presentation was televised for "THE ROAD TO MISS SA" insert and will be airing this Sunday - 30 October - on MZANSI MAGIC - Channel 107 on DTSV at 19:00pm - be sure to tune in and get an idea of the journey involved in becoming the next Miss South Africa.

Admin and Finance Organisation

2011-10-26T10:52:00.000+02:00

Are you so organised that every time you open your mail it goes straight into a clearly defined and neatly labelled filing system in your office/kitchen/lounge? Or is there a semi-permanent pile of paperwork growing on that dining room table? What about your e-mail inbox or the bills you still need to pay... Joan van Zyl put together a fantastic article in the YOU Makeovers magazine - Summer Issue on sorting through one's life in different areas including admin. She talks about dividing your finances into two groups - NOW and FUTURE.

The NOW group is about the basics - staying within budget and getting rid of debt.

Determine your net worth (financial position) - subtract what you owe (bills,loans, accounts) from what you have in your account at the moment.
For one month keep a pen and notepad in your handbag or use your phone and make a list of every expense you spend your money on then go through your list and see what buys were a necessity and what were just careless spends. Could you be making those purchases using loyalty points like e-bucks?
Now take this info and compare them to your bank statements from the last 3 months and draw up a budget - including your debts and savings - include expenses that may only be monthly or yearly.

The FUTURE is the bigger picture - this is where you will be planning for the future and securing your financial freedom.

Unless you are one (you shouldn't need to read this article if you are), you will most likely need the help of a financial advisor - ask a friend or family member for a recommendation.
Money is unfortunately what makes the world go round and we are all dependent on it's importance so read the financial magazines, listen to the financial segments on the radio - stay informed about what goes on in the financial world.
Change your perspective - instead of thinking about the lack of money "I" have, start thinking about how much you could have if you managed it better.

What about household admin - all that paperwork mentioned earlier.

ORGANISE your life NOW - buy files and labels and start sifting through that paperwork and separating everything into the correct piles and filing them away.
Use boxes for the post that you know you will not be able to get to straight away. Label them "IN" "OUT" "ACCOUNTS" "TAX" etc.
Search for a budget template on the internet and utilise it to see what you should cut back on and what you can spoil yourself to each month - try www.mydebt.co.za/downloads/personal-budget-spreadsheet.xls
Always check value for money - from policies to account promises to bank fees.

Trends for the Summer Season

2011-10-20T10:25:00.002+02:00

For our other latest tips visit our website here www.profimpressions.co.za or click on this link to go straight to our Latest free Tips section

What we can do for you

2011-10-19T12:57:00.000+02:00

Image Training

2011-10-17T14:42:00.000+02:00

What we can do for YOU

For more information visit our website - www.profimpressions.co.za

Brand YOU

2011-10-17T10:44:00.001+02:00

“Personal branding is self-expression amplified to influenceand command attention. This has everything to do with your business success,especially in attracting media exposure and seducing new clients” – Ben Angel.

What is Personal Branding to you? For many of us; someone who can be referred to as a brand are most likely famous and well known, someone who endorses other brands and has celebrity status. Well we are wrong. Personal branding should be implemented by all of us. We are our own brand representing the company we work for. Just like celebrities do, we too can build Brand Preference and Brand Equity - we can differentiate ourselves from fellow Personal branders (colleagues.)

The best way to discover your Personal Brand is to treat yourself like a brand and use
exisiting marketing tools:

Do a SWOT analysis:

Your Strengths
Your Weakness's
Your Opportunites - what defines you from others
Your Threats - what do other colleagues/competitor employees have that you don't and how can you turn that into an opportunity.

Write down your mission (your purpose) and vision (your future promise) statement.

According to Ben Angel – author, business and lifestylecolumnist, personal stylist and marketing specialist on personal branding –your personal brand is about how you position yourself within the market place.It is made up of everything you are, do and have:

- Your clothes

- Your hairstyle

- Your intentions

- Your interactions

- Your emotional energy

- Your facial expressions

- Your tone and medium of communication

"By creating a memorable and distinct personal brand foryourself you invite consumers/clients/customers into your world and help themrelate to you. This makes it difficult for competitors to copy thisrelationship you have forged with your clients. Nobody can copy the essence ofwho you are as a person, so the more 'you' that you put into your brand, themore rewarding and successful it will be. These assets are intangible, youcannot pick up your essence and hand it over to your client, but you candefinitely make your client feel it and in turn, be a memorable part of theirbrand experience. You must be able to stand head and shoulders above the restin a crowded marketplace to be successful in your chosen industry.”

Ben Angel addresses a few important questions:

· Do you have the personality it takes to takeyour industry by storm?

· Does your personal brand distinguish you fromyour competitors?

· Have you positioned yourself as the ‘go-to’expert in your industry?

· Have you carved out a clear niche for yourselfin the marketplace?

· Are you newsworthy?

· Do you embody the values that your target marketaspires to?

It is important to remember that YOU + YOUR BUSINESS = THECOMPLETE PACKAGE that prospects are either drawn to or repelled by.

“Be a Remarkable Brand”

This corporate presentation will provide you/your staff with the skills to:

• Represent a consistent, authentic brand
• Impress others with your image excellence, business etiquette and professionalism
• Make your personal brand a powerful and influential tool in today's fast-paced world

Now is the time to take control of your brand. Let the team at Professional Impressions help you or your company to increase the impact of your impressions. We look forward to helping you design your personal brand and unlock your unlimited potential!

Visit http://www.profimpressions.co.za

We would like to credit Ben Angel - Sleeping your way to the top in business - check out his website here for some amazing tips and articles.

Your Grooming Checklist

2011-10-13T11:38:00.000+02:00

Many of us forget certain grooming details which we oversee or do not consider important. Take a look at this quick checklist compiled by Lynne Brennan and take note of the ones that may have slipped your routine groom.

General to do's:

Keep your hair trimmed and clean.
Wear just enough perfume/aftershave to smell good - not so that colleagues can smell you before you have even come around the corner in the office.
Have clean and manicured nails - especially after working with products like paint or oil over the weekend.
Make sure your shoes are clean and there are no holes or scuffs.
Use a clothes brush or lint roller to ensure your clothes are pristine.
Check yourself in a full length mirror for any hems, loose buttons or unzipped zips.

To do's for women:

If you do paint your nails, ensure the paint is not chipped.
Keep a spare pair of stockings handy.
Add accessories that suit you and your outfit.
If you have long hair, do something with it - the wake up and go look does not support a professional image.

To do's for men:

Trim your beard, moustache and any excessive nose/ear hairs that may be sprouting.
Pluck your eyebrows - unibrows are not acceptable in this day and age.
Accessorise minimally with a watch, wedding ring and dress ring.
Ensure your socks cover the space between your trouser bottoms and shoes tops when seated.

Package Yourself For Success Workshop

You have the business expertise and knowledge, so why are you not getting the deals? The way you present yourself has an impact on the outcome of a situation. Your mannerisms, etiquette and image are key players in the “first impressions” theory. People looking for success want to do business with people that look and act successful. Now, close the deal by packaging yourself for success.

Re-energise you/your staff by booking them on this workshop. Contact us today.

The Power of Body Language in Communication

2011-10-11T14:10:00.002+02:00

According to Wikipedia body language is - a form of non-verbal communication, which consists of body posture, gestures, facial expressions, and eye movements. Humans send and interpret such signals almost entirely subconsciously. Body Language is therefore very relevant to management and leadership, and to all aspects of work and business where communications can be seen and physically observed among people yet we seem to dismiss and not take enough notice of them.

Dr Albert Mehrabian, Professor Emeritus of Psychology says there are three V's which make up the communication signals we send to others - they are:

Visual = How you look - 55%
Vocal = How you sound - 38%
Verbal = What you say - 7%

With these numbers in mind consider how much communication is dependant on how we say something and not actually what we say in business. It is necessary to perfect your job skills says *Lynne Brennan, if your non-verbal signals are out of sync with your spoken message, the people listening to you will feel uncomfortable, or may not believe - or be interested in what you are saying. Body language is a vital part of spoken interaction and it is worth continually developing your ability to read other's signals.

What do these habits mean to you?

Running fingers through hair
Sitting back with both hands behind the head
Legs crossed, arms folded tightly
Sitting forward, head nodding occasionally
Supporting the head in the right hand with an elbow resting on the table
Foot tapping, fist clenched
Hands over eyes
Direct, strong eye contact
Stroking the chin
Hair-twisting
Rubbing an earlobe
Tight-lipped with both hands on hips

Here are Lynne Brennan's interpretations:

Unsure/ frustrated or angry
Know it all
Defensive/ annoyed
Interested
Bored/ tired
Frustrated/ angry
Does not want to see someone/ something; disappointed, frsutrated/ angry
Aggressive/ dominant
Deep in thought
Nervous
Nervous/ doubtful/ not telling the truth
Aggressive

One of the most basic, powerful and well-known body-language signals is when a person crosses his or her arms across the chest. This can indicate that a person is putting up an unconscious barrier between themselves and others. Alternatively, the person could be cold and reflects this with arms folded.

Consistent eye contact can indicate that a person is thinking positively of what the speaker is saying. Lack of eye contact can indicate negativity. On the other hand, individuals with anxiety disorders are often unable to make eye contact without discomfort.
Or if while making direct eye contact, a person is fiddling with something, even while directly looking at you, it could indicate the attention is elsewhere.

There are three standard areas that a person will look which represent different states of being. If the person looks from one eye to the other, then to the forehead, it is a sign that they are taking an authoritative position. If they move from one eye to the other, then to the nose, that signals that they are engaging in what they consider to be a "Social Gaze" with neither party holding superiority. The last case is from one eye to the other and then down to the lips or further below the chin which is a "Personal Gaze" and usually only used when in a company with someone you have a personal relationship with.

Disbelief is often indicated by averted gaze, or by touching the ear or scratching the chin. When a person is not being convinced by what someone is saying, their attention invariably wanders, and the eyes will stare away for an extended period.

Boredom is indicated by the head tilting to one side, or by the eyes looking straight at the speaker but becoming slightly unfocused. A head tilt may also indicate a sore neck or Amblyopia, and unfocused eyes may indicate ocular problems in the listener.

Deceit or the act of withholding information can sometimes be indicated by touching the face during conversation. Excessive blinking is a well-known indicator of someone who is lying. According the Wikipedia recent evidence has surfaced that the absence of blinking can also represent lying as a more reliable factor than excessive blinking.

Info sourced from Wikipedia and Lynne Brennan's book Business Etiquette for the 21st Century - What to do and what not to do.

For info regarding workshops we offer that touch on body language click here

Personal Emergency Kit

2011-10-06T11:15:00.000+02:00

For those "just in case" moments when a last minute meeting pops up or the day turned out to be a lot hotter than what you were expecting it to be, a button has fallen off your jacket or your nail breaks whilst filing away important documents.

There are a number of mini catastrophes that can occur throughout the day so be prepared and have a small collection of necessities stored inside one of the drawers in your desk. There are numerous stores which stock mini travel sized toiletries which are ideal for your emergency kit. Always be prepared for the unexpected by having all or some of these items in your office:

Lint roller
Toothbrush and toothpaste
Nail file
Hairbrush/comb
Deodorant/Perfume
Breash freshener/mints
Shoe shine
Travel sized sewing kit
Tissues

For Women add:

Spare tights/stockings
Make up basics

For Men add:

A spare shirt
Razor/ electric shaver

This list of items will cover the basics for any such personal emergency which may appear during your busy day in the office.

Source: Business Etiquette for the 21st Century - What to do and what NOT to do by Lynne Brennan

Casual Confusion

2011-09-06T13:12:00.003+02:00

When is Casual too Casual

Does casual Fridays mean party on the bottom & business on top?
Not quite…

Every company varies in their Casual Dress Code policy- the main point to remember when getting dressed for Casual Friday- is that you are an ambassador for your company and what it represents.
The dress code for Casual Friday is actually called Casual Smart. “So…” you may be asking “what do I wear?” When you look at yourself in the mirror your outfit should say 70% casual, 30% smart. Here are some examples…

Casual Clothing Cues


Colours are brighter; prints are bigger -bolder; styles of clothes less structured. More detail on garments such as stitching, pockets and pleats. Bolder costume jewellery and lower heeled shoes can be worn. For more cues - see visuals below.
Women: •Capri Pants, paired with a collared blouse; crisp cotton t-shirts or cardi-cami combination with jeans. Men: •Golf shirt worn with denims; Soft – collared shirt paired with khaki’s. Both: •Always keep a smart-looking jacket with you in case you need to dress up your outfit at a moments notice. •Should jeans be allowed-choose a dark indigo or black jean in a classic cut. For more information on our workshops on what to wear and what not to wear click here or contact us on: Tel: 011 469 1396 or email: info@profimpressions.co.za Casual Caution These are general cautionary guidelines to ensure you don’t tarnish your personal and company brand. Women: •Cling-wrap type clothing – dressing one or two sizes too small •Over-detailed and decorated tops – large bows, ruffles, slogans •Revealing clothing items (short skirts, plunging necklines) •Sheer, see-through fabrics •Shoe string, strappy tops or dresses •Vests, cropped, tank tops •Leggings or shorts •Low rise pants/skirts •Gym wear: tracksuits, sweat pants •Revealing/wrong colour underwear •Too many colours/prints worn in one outfit •Accessories that are too large, too noisy, too plastic •Slip-on sandals– people must not hear you before they see you Men: •Over the top floral, dramatic shirts •T-shirts with offensive slogans •Shirts buttoned too low •Too long, too oversized untucked shirts •Beer boep hanging out from shirt •Badly mixed colour combinations •Skinny or tight trousers •Bermudas or shorts •Oversized belt buckles •Colourful , mismatched or white socks Both: •Faded,very skinny, overstressed jeans •No creases, stains, chipped buttons or loose threads •Sloppy, oversized baggy clothes •Gym shoes If your staff/colleagues feel that: •They don’t have enough time or money to dress nicely. •Their appearance is unimportant. •The corporate dress rules don’t apply to them. Contact us: Tel: 011 469 1396 or email: info@profimpressions.co.za

Quick tips on Professional Dress

2011-08-17T12:38:00.002+02:00

Getting dressed for the office doesn't mean leaving your personal style behind. Here are some tips from www.about.com on dressing professionally for the workplace.

Your goal to getting dressed for work is to project a professional, competent image, regardless of your employment level or career path. The styles, colours, lengths and fit of your fashion choices will speak volumes about your ability to do your job. If you are concerned about your career, you'll be more concerned with looking professional than looking cute or trendy.

In general, the more distracting a piece of clothing or jewellery is, the less appropriate it is for office wear.

Colour plays a big part in professional image. Traditional career colours include red (aggressive), navy (trustworthy), gray (conservative) and black (chic). Most of these colours work well in pantsuits, skirts and shoes.
Jewellery that jangles (chandelier earrings, stacks of bangles) is distracting. Opt for stud earrings or single bracelets.
Choose structured style handbags - these project an organized image.
Most of what constitutes a polished image is in the details: manicured nails, run-free pantihose, scuff-free shoes, neat hair.
Fit is everything when you are talking about tailored work clothes. Pants should be fitted, but free of visible panty lines. Skirts, especially straight styles like pencil skirts, should be loose enough to sit down in comfortably. Jackets should be able to be buttoned. And blouses shouldn't gap between buttonholes.

For further tips, visit our website and have a look at our latest free tips section here.

Overworked? Anxious? Constantly worrying?

2011-08-04T10:48:00.003+02:00

•Do you constantly feel overworked, overwhelmed and overly committed?
•Do you feel the need to do it all?
•Do you feel exhausted, anxious and stressed most of the time?
•Do you rarely say “no” to others?
•Do you feel the need to be the perfect mother/wife/daughter?
•Do you over analyze and worry constantly?
•Do you have a hard time relaxing?
•Do you have difficulty in asking for help?

If you answered YES to almost all of the above, you are indeed suffering from Superwoman Syndrome. Take a look at our latest newsletter here which suggests how to overcome this.

For Further free tips, head to our "Latest Free Tips" on our website here.

Celebrate the women in your life

2011-07-20T15:30:00.003+02:00

With August being dedicated to the Women in our lives, why not consider
a women only workshop.

The Superwomen Syndrome workshop is designed for women who are feeling overwhelmed by the many pressures of life, this interactive and lively presentation conducted by Haydee Antezana will help you to discover how to simplify your life, get where you want to be, become less of a perfectionist, learn to take care of yourself and cope with daily stress.

Recommended for any woman who has ever wished she had an extra pair of hands or more hours in the day!

Click here for further info.

Dressing techniques for a fuller figure

2011-06-30T10:55:00.000+02:00

Wear clothes with shape. Whatever size you are - body hugging (not tight) clothes look better than boxy, shapeless garments. If you hide yourself amongst oodles of fabric – your weight and size will instantly increase.

Place verticals on "liabilities". The illusion of a leaner body is created by wearing garments with as many vertical design lines as possible eg pants with centre front crease, a pinstripe pattern, pleats, piping, a deep V-neck, a long necklace. Try placing these on figure challenges.

Highlight "assets". Use belts to highlight a narrow waist. Use colour and print to emphasize slim upper body (diverting the eye from other areas) or wear shorter hemlines to show off gorgeous legs.

Avoid flimsy or clingy fabrics. Thin fabrics show up every bulge. Clingy fabrics show every bump and lump. Wear fabrics that drape and don't cling e.g silk rather than lycra.

Invest in shapewear. Suck-you-in foundation garments can take off 3 kg's.

Hide mid-torso rolls. Wear a loose camisole it will act as a layer to camouflage the rolls.

If you are interested in having a personalised consultation, click here for more information.

Father's Day

2011-06-13T15:41:00.001+02:00

Father's Day is just around the corner - 19 June - and depending on your traditions, there are some great gift idea's out there for those special Dad's.

Get Crafty
Why not encourage your children to make something for Dad - put together a little craft table and while Dad is at the office, let the children create something personal for him. A card, a picture frame for his desk at work, a handmade notepad made using scrap pieces of paper from the printer at home - just turn the pieces around and he has blank pages to write notes on, bind it together with rubber bands and twigs and let your children decorate the front with a personal message.

Spend a little
If it is your tradition to give your children a small amount of money for them to use and buy something for their dad's then try combining handmade items with bought items. Suggest the idea of making a card, buying a photo frame and personalizing the frame with things that can be found in the tool box or in the drawer where all the "just in case" items are kept. They could be spare washers, his favourite beer bottle lids, some newspaper clippings to cover part of the frame - anything that can be found can be used.

Recycling and Upcycling are a popular part of today's society so this is the best time to encourage your children and teach them about reusing items around the house and turning them into something new and exciting.

Spend a lot
If your tradition is to spoil Dad with the latest and greatest then why not look into the latest gadgets - an Ipod touch, a GPS or a range finder, something to use while he is at gym - perhaps some new gym shoes or a heart monitor, what about a golf kit or something for those weekend braai's.
Whatever it is your children decide to do this Father's Day, just remember that hugs are always free.

2011-06-07T11:02:00.001+02:00

Do you want to:

create a remarkable impression with your visual brand
design and live a meaningful personal brand
be ahead of the pack and prepare yourself for this time of possibility

If you answered yes, then contact us here to find out how to become the next Chief Breakthrough Woman

Trends and developments in the workplace

2011-05-31T10:13:00.000+02:00

According to www.essortment.com there have been numerous changes in the workplace due to ever-changing technology and communication in general.

Here are some of the trends being witnessed (click here for further information):

Job assessment methods:
Although qualifications remain a significant indicator of ability, companies no longer assume that, by taking on a university graduate, they are going to get someone of high calibre and intelligence. Personality and communication skills are becoming increasingly important in the workplace.

Freelancing:
There is a definite trend towards outsourcing, short term contracting and freelancing. Permanent staff, as a percentage of the workforce, are decreasing in number. As a result, the traditional sense of company identity and loyalty is, in some cases, being sacrificed in the name of cost-cutting advantages and long-term efficiency.

E-mail "overload":
Workers, today, are becoming inundated with e-mail communications. The more e-mails we receive, the greater the distraction and the faster we tend to work to try and make up for lost time.

Desk rage:
This is a recent development. Computer power has unleashed an unpleasant element into the workplace. Arguments, irritability and a sense of being out of control are all affecting stressed-out staff to some degree or another.

Aggression in the workplace:
For whatever reason, today's workforce is becoming increasingly aggressive in its attitude, in general. Employees, nowadays, identify less and less with corporate image and feel very little sense of loyalty.

Corporate image is an important factor in redeeming your staff's loyalty, motivation and confidence. Click here for info on how we can help you boost your employees again.

What I wish I had said...

2011-05-24T11:34:00.000+02:00

Why is it that so many of us struggle to say what we really feel, especially when things get difficult?

Here are some tips to help you to handle that dreaded conversation:

Learn the language of the organisation–others will “hear” you better.
If you are in an industry where speed is of priority eg trading in shares, stocks or constantly needing to meet tight deadlines – you may need to be blunt to be efficient eg: “ No, that will not work at all”. However if you are in an organisation that has a “softer–more nurturing” approach to business you will need to be more diplomatic. Eg “Here’s how I would like to add on to your idea”.
Plan ahead what you want to say, have a couple of key points. Rehearse the conversation in your head especially how you plan to start.
Try and speak a little slower than is your norm, keep your voice level and remember to breathe. Speaking too quickly lacks impact, makes you appear flustered and breathless merely adding to your stress levels. We should concentrate on modulating the pitch of our voice – nerves and emotions tend to make your voice high and squeaky.
If you get emotional – back off. Little will be achieved until you have controlled your emotions. Take a deep breath and retire gracefully: “Please give me a few moments, what I need to say to you is important”.
Don’t loose track of what it was you needed to say, but take this opportunity to see if you have been heard and understood. So many misunderstandings can be prevented if you take a step back, assess, reassess and then if necessary change your track rather than ploughing full steam ahead.

Winter Wardrobe Essentials

2011-05-10T14:27:00.002+02:00

Can you believe it's time to bring out our Winter woolies again?
A new season is the best time to update your look.
With so much fashion in the shops and magazines
it can get very confusing.

My top tip for this Winter is ...buy less TRENDY items, buy more STATEMENT pieces. Invest in clothes that are wearable time and again. To find out what key pieces you should opt for read on.

50’s Ladylike Charm:
Curvy girls are back in fashion -YAY!
Figure hugging dresses and skirts finished off with a belt. Choose from pencil skirts to A-lined full skirts/ shirt dresses. Jackets are cropped and fitted or long and loose. Skirts & dresses are worn just below the knee.

Rules for wearing Full Skirts:
1: Stick to neutrals.
2: Keep it slim and fitted on top – add a poloneck or a fitted blouse.
3: The low-cut ankle boot is perfect to modernise a full skirt.

The leopard Print:
Wild leopard spots are seen in shoes, scarves, handbags. Ease animal prints into the office wardrobe with neutral separates and a pop of colour eg RED.

'70s Sophistication:
• High waisted wide-leg pants.They make your legs look super slim and chic!
• Cigarette Pants - narrow cut ending at the ankle.
• Pussy bow-blouses, with billowing sleeves in silk, satin or velvet.
• Statement collars on coats and jackets are the rage.
• Polonecks-a great basic item each winter-update it in the right colours-wear under a shift dress.

Layering:
Select waistcoats, cardigans, gilets, blouses and layer creative. The secret is not to make use of fabrics that are too bulky. Buy a COATIGAN- a knee length combination of a cardigan and a coat.

Fabulous Fashion boots:
It’s short boots and chunky heels all the way this Winter.
The Must-Have pair for this season-a neutral colour, high-heeled, lace-up shoe boot. Stay away from the thigh high “Pretty Woman” boots, sheepskin trims, studs and biker straps.
For more tips to help you in the corporate world click here

Shopping with Miss SA - Bokang Montjane

2011-04-08T15:01:00.001+02:00

On Thursday 07 April I took Miss SA - Bokang Montjane shopping at the elegant Jenni Button Sandton store where we selected some awesome outfits that will allow her to attend different functions whilst at all times looking chic and elegant.

Take a look at our previous events and workshops here

When life is all work and no play!

2011-04-04T10:25:00.002+02:00

All work and no Play

All work and no fun make Jack and Jill a very dull couple indeed! The number 1 regret people have when they look back on their lives, is that they took it too seriously. What’s missing for so many people is PLAY, the ability to have fun. Playing is not reserved only for children It’s what keeps us young at heart, passionate in our work and allows our relationships with others to thrive and grow. When we do take time to relax and enjoy life, we are consumed with guilt that we are wasting time and should be doing something more constructive.

We need to realise that we cannot afford not to play. If we constantly suppress our natural and instinctive tendency to have fun - it can manifest in unhealthy ways e.g. having an affair, using drugs, eating or shopping compulsively. We need to constantly remind ourselves what play is, then actively choose to do it.

Work and play needn’t be separate activities, finding enjoyment in your daily slog helps you get through the day. Limit how much work infiltrates your playtime e.g. the over use of cell phones – we walk and talk, eat and talk, relax and keep talking. Constant availability has become a liability.

When you do play do it for pure pleasure, not for any gain. You don’t have to always beat your squash partner. Your sewing skills don’t need to be boutique perfect. If you have too many expectations and goals - you will change an activity you love into a chore. Having fun requires no agenda, apart from providing you with pleasure. So what if for the next hour you just lie on the grass and watch the clouds make patterns in the sky? Playtime can be solitary, involve friends or loved ones, may even be time spent with a favourite pet, but it must take you away from life’s seriousness.

So go ahead and Play

Read the comics before the financial indicators
Instead of your normal healthy muesli have a bowl with something luridly coloured, preferably out of a packet that includes a toy!
Have to wear a conservative suit all week? Buy yourself some fun underwear to wear underneath
Hold a games party – anything from Monopoly to 30 Seconds. Have a murder party and make everyone dress up
Be more spontaneous – say “Yes” to invitations you may have previously felt too busy to accept
Don’t wait for conventional holidays to celebrate – have a 17th day of the month party. Why? Just because …
Bring out the good glasses and china for your family to eat off
Make mud pies in the garden – even if you don’t have children
Buy chocolate cake mix. Mix and eat raw!
Build a kite, a model airplane and then try and make it fly
Spend time with those you care about, but remember time just for you. To do what you want, when you want to, for whatever reason. Nothing can slow down the aging process but if we keep playing we will remain forever young inside.

Abundant Joy

Indulge your senses with joy

Save on electricity–spend an entire evening reading, eating by candle light
Visit an art gallery, a museum, go to a concert, even just visit a flea market and let the creativity of others fill you with joy
Do something silly, like dancing in the rain, wearing those ghastly paper crowns found in Christmas crackers, have Ghost Pops for supper
Stand outside after the rain and smell the fragrance of the earth
Luxuriate in a lavender scented bath, surrounded by candles, glass of wine in your hand and the children watching a video!
Listen to soothing music (Josh Groban, City of Angels) a change from the often mindlessly, repetitive music played on the radio
Plant and watch something grow, even if it is a sunflower or a mini herb garden on your back window sill
Go ahead and indulge yourself, forget the calories have a double thick choc nut milkshake with cream and a Flakey

Try doing something challenging

Phone someone you haven’t spoken to for a while and make their day
Clear out your cupboards, oh! the joy of actually finding things again
Laugh at yourself when the going gets tough. Ask yourself; “Will I even remember this crisis 1 year from now”
Make a list of 10 hope inspiring items e.g. a drop in interest rates, the generosity of fellow South Africans. Next week add 10 more. If you keep your eye on the Good News around you, you will spend your life being joyful.
Express your gratitude to those that mean a lot to you in a letter, poem or picture.

Click here for further tips!

A consultation with Miss SA Bokang Montjane

2011-03-31T13:37:00.003+02:00

On Monday 28 March we conducted an in-depth personalized consultation with the vivacious MISS SA -Bokang Montjane. She was a "cool" lady as her best suited colours had cool undertones. On Friday next week I will be taking her shopping to Jenni Button and Europa Art Shoes. Will keep you posted!

Take a look at our previous events and workshops here

10 Investment Dressing Strategies

2011-03-23T14:48:00.003+02:00

10 Investment Dressing Strategies

Don’t indulge in every fad on the dress rails.

Choose versatile items that can be worn season after season, dressed up or dressed down.

Buy less clothing, but better quality.

Ensure clothing fits perfectly.

Choose items that make you feel confident, younger and slimmer (if that is your objective).

In the words of Valentino “Wear clothes that make you feel alive”.

Try on everything in your wardrobe that is winter-wearable. Take those items that don’t fit you and have them altered (if possible). Having a pair of pants tailored is far cheaper than buying a new pair, not to mention you don’t have to spend the time shopping for new ones.

At the same time have your winter boots and shoes re-heeled, re-soled and polished. They will look brand new again.

Make sure your jerseys; cardigans are closely “shaven” to avoid the “bubble” look.

Now, evaluate your wardrobe. Buy a few new pieces that will coordinate with what you already have and will also freshen up your existing wardrobe.

For further tips on dressing strategies and wardrobe tips click here

E-mail Netiquette

2011-03-22T14:15:00.000+02:00

E-mail quick check

Set Your System Clock Right-make sure you don't send messages from 1981.

Mind Your Manners-think of the basic rules you learned growing up, like saying please and thank you.

Address people you don't know as Mr., Mrs., or Dr.-only address someone by first name if they imply it's okay to do so.

Talk About One Subject per Email Message Only-Don’t confuse the issue, for another subject, start a new email.

Use a meaningful subject-eg when you send an email requesting information about a product e.g. “Product A information” rather than “product information.”

Use cc: field sparingly-this can be confusing since the recipients might not know who is supposed to act on the message. Only cc someone if you have made sure the recipients will know why they are receiving a copy.

Do not overuse Reply to All-only use Reply to All if you really need your message to be seen by each person who received the original message.

The body of an e-mail

Watch Your Tone-Merriam Webster defines tone as an "accent or inflection expressive of a mood or emotion." At all times you want to come across as respectful, friendly, and approachable. You don't want to sound rude or demanding.

Be specific- Instead of: “Please send me the latest sales figures” rather say, “Please send me the sales figures for the period June-July 2007.” Being more specific might help you find the information faster.

Use Proper Grammar-You can write in a conversational tone but pay attention to basic rules of grammar.

Punctuation Matters-comma, colon, hyphen and semicolon — all exist for a reason: they make it easier to understand the intended meaning of a sentence.

Be Sparing of Exclamation Marks-one exclamation mark is certainly enough!!

Do not write in CAPITALS-AS IT SEEMS AS IF YOU ARE SHOUTING. This can be annoying and might trigger an unwanted response.

Avoid long sentences-keep your sentences to a maximum of 15-20 words. When a person receives an email that looks like a dissertation, they will not even attempt to read it! Make use of bullet points to ease reading.
No Slang, Jargon in Emails-Whatz up, dude? Seen as unprofessional.

Make it personal-remember you are not talking to a computer-a human being is reading your message on the other side. Eg “Hi, Thuli can we meet on Friday at 14h00?” instead say, “Hi, Thuli. Best of luck for your presentation tomorrow. Can we meet on Friday at 14h00?”

Use active instead of passive tense eg instead of saying…“A decision will be taken by management” rather say “Management will take a decision.” The latter sounds more personal and less formal.

Avoid using email to discuss confidential information- this should be done face to face or over the phone. You never know where that email may land up.

Answer swiftly-e-mails should be replied to within at least 24 hours, and preferably within the same working day. If you are not able to obtain the answers/info needed during that time-let the person know.

Do not overuse the high priority option-if you overuse the high priority option, it will lose its function when you really need it. Your message will also come across as slightly aggressive.

Compress attachments Files/pictures-to avoid lengthy download time for the receiver.

Forwarding E-mails

Don't ever send or forward emails containing libelous, defamatory, offensive, racist or obscene remarks-even though they may be not your ideas, phrases-it shows you are supporting them. If you don't want an email to be displayed on a bulletin board, don't send it.

Do not forward chain letters-they are irritating and time wasters.

Remove All Email Addresses When You Forward a Message-share the message, not email addresses when forwarding an email.
Use Current Antivirus Software, Keep it Up to Date-Make sure you're not spreading viruses via email or act as a vehicle for spreading spam-this will tarnish your credibility.

Add disclaimers to your emails-this protects your company from liability.

The Ending of an E-mail

Proofread Your Emails-don’t over-rely on spell check. You can often find typos or misplaced commas when proofreading on the screen.
Keep Your Signature to 5 Lines of Text-"Signature" is a synonym for brief and unobtrusive —, overly long signatures in emails are an annoyance.
When in Doubt, End Emails with "Thank You"-If you don't know how to say good-bye at the end of an email, there's one thing that will almost always be appropriate. Thank You.

Wait to the end to Fill in the "TO" Email Address-Sometimes we can press the send button by mistake. In this way you are assured that you have completed your message and proof read it.

Do not request delivery and read receipts-this will almost always annoy your recipient before they have read your message.

Dressed to Impress

2011-03-17T14:41:00.000+02:00

Neutrals and Bright Accessories

Bold Brights

Corporate Combination

For tips on investment dressing and dressing for success click here

Speaking in Colour.

2010-11-02T12:32:00.000+02:00

Reveal Your True Colours

Colour has a profound influence not only on how

attractive you look but also how you feel.
Ever looked in the mirror and felt you look dull, boring?
Are you confused about which colours suit you best?
A personalized colour consultation will determine the most
suitable colours for you.

The Incorrect Colours will make you: look tired, depressed, unapproachable, aggressive, and angry; dulls your complexion; distorts your face shape, shows up pigmentation marks; accentuates lines and dark circles under eyes.

The Correct Colours will: contour, define bone structure; improve skin texture; smooth lines, shadows; even out skin imperfections, define the eye area, lift up features.

The Colour Consultation process will indicate to you:

A collection of colours that suit you the best
Why certain shades complement you more than others
How best to wear colours you already have
A combination of colours that make your wardrobe more versatile
Which shades of make-up items will suit you best
What hair colour tones too opt for

To reveal your True Colours contact us at Professional Impressions

Tel: 011 467 5126 Email: prof–imp@mweb.co.za Web: www.profimpressions.co.za

Speaking in Colour

Scientists have found that colours can influence our mood – a process called chromodynamics. When your eyes see colour, it sends a message to the brain which is transferred to your body. To see how colour affects us, we only have to look at nature. You look up at the sky and you feel somehow calmer. You sit on the grass and feel peaceful. You stand on the earth and feel grounded.

How colour affects your body, is actually not as mysterious as it might sound.

Dark clothing will increase your body heat because it traps and holds the sun’s energy. This will again affect the skin and if you wear black all the time you might find that your skin goes pasty. You might also feel tired because the heat generated around your body will be draining. In contrast, light coloured and white clothing will lift your mood because it allows light to flow in and out of the body. Therefore it will be better to wear white if you have cold rather than dark colours as it could help you recover faster.

Colour is like a sculptor’s pallet allowing us to create the perfect balance of light and shadow, sculpting and softening.

A Guide to Colour

Red is a color that is impossible to ignore as it can add a note of intensity and drama to any situation. If you wish to communicate passion and assertiveness, wear red. Paloma Picasso used red as a signature statement. Politicians often wear red ties to add punch to their traditional dark suits. Careful though if you are going for a job interview wearing too much red will make you appear intimidating to the interviewer. It is a physically active colour and may cause your blood pressure to rise – therefore wear it if you suffer from low blood pressure. Wear red socks and gloves in winter to help improve poor circulation.

Orange is said to be excellent for when you’re feeling listless. It’s also recommended for stimulating the immune system. If you need to complete a difficult project or dealing with difficult clients, wear rust to help you feel determined.

Yellow is a color that appears happy and sunny. It communicates high energy, originality and innovation. Wearing yellow imparts a sense of optimism and hope. It is a good colour to wear when feeling tired as it may energise. Also try wearing it when feeling depressed. Wear it if you need to concentrate (attending a course or workshop). Go yellow when you need to study or be creative as it’s a stimulating colour.

Green denotes a kind, helpful person who cares about others. It also shows you are stable and balanced. Wearing green will assist you in appearing to be outgoing and social. Green can also be worn when you’re tense and need to relax.

Brown and Beige’s can be worn to communicate a sense of substance, worth, and warmth. A shade of dark brown could make you feel more critical of others so rather choose lighter brown when having to deal with people. Wearing brown does aid physical and emotional endurance and it may help stabilise someone who is inconsistent in their behaviour.

Blue shows you’re a thinker and good communicator. People place a sense of trust in those who wear blue. Many military and airline staff have blue uniforms-representing responsibility. It may also prevent you from becoming emotionally drained.

Pink can appear tender and refined and can impart a quality of gentleness to an outfit. Pink at one point was considered totally feminine, but is acceptable in menswear as a shirt or tie color. Pink helps relax the muscles - also helps release mental tension. Wear pink to help relieve pain.

Taupe’s and Grey’s often blend into the environment and make you appear cool, composed and reliable.

Black is the negation of color but is often chosen as a color to wear in business. It can appear mysterious, intense and powerful. Wearing black encourages self-control and you’ll be able to stand your ground better when wearing black. Black does tend to send the message to stay away from the wearer. It also conveys an impression of wisdom.

White is symbolic of cleanliness and freshness. It is recommended if you feel weighed down by worry as it’s said to be uplifting.

Book your colour consulation and enjoy these benefits:

Wearing the appropriate colours will dramatically increase confidence levels.
Creating a professional, individual image is extremely important to climb the ladder of success. Wearing the appropriate colours will make you stand out amongst the crowd.
Having a co–ordinated wardrobe will save you time and money.
From now on you will be confident that everything you chose will look good together.

Tel: 011 467 5126 Email: prof–imp@mweb.co.za Web: www.profimpressions.co.za

2010-11-01T12:06:00.000+02:00

My latest summer trends was featured in the Verve Magazine. Read above.

The Superwoman Fantasy.

2010-10-26T13:16:00.000+02:00

The Superwoman Fantasy

Are you one of the many working women who talks to clients, whilst picking up the kids or schedules meetings, whilst buying groceries? You’ve probably realised this "work-family balance thing" is a contradiction.
“Don’t try to juggle. Don’t try to balance. Rather, let the fantasy of the Superwoman die.”

Realistically, we know that we can’t juggle career, family, friends, gym time, absolute success and perfect bliss, whilst also being perfectly groomed. A nagging, internal voice may be asking, why not? Some women can do it. If I can’t, what does that say about me? It says you are a human being, not a human doing!
Remember, you can bake a cake, market a cake, serve a cake or eat a cake--but not all at once.

The Superwoman Symptoms

Psychologists are finding that Superwomen often experience the following symptoms
(tick the ones that apply to you):

feelings of guilt, worthlessness	insomnia
loss of sex drive	extremes in weight gain/weight loss
chronic fatigue	feelings of inadequacy & failure
irritability	anxiety

Who is most likely to suffer from the "Superwoman Syndrome"?
(tick the ones that apply to you):

a high achiever by nature

may have experienced high responsibility from a young age

high expectations about her ability to perform and succeed

“feeds” on people praising her abilities to be the superwoman

often complains of her overextended schedule

has difficulty in saying no

over analyses and worries constantly

has a hard time relaxing

tries to be everything to everyone

has difficulty in asking for help

Sound familiar? It does to me...

Meet the New Breed

There is a “New Breed” of business women. These women acknowledge the compromises they made in their personal and professional lives. These female superstars (started by top Silicon Valley execs) know their options. Instead of trying to have it all (like the superwoman model that emerged from the ‘70s women’s movement) they are focusing on what makes them satisfied.
These women are choosy, once they make a decision, they don’t look back. They let things go, and throw all their passion and energy into the path they decided to follow. They can come back to other interests later on.
Baskin and Kauffman call this pattern of behaviour “sequencing.” It can also be seen as “liberating”. "Sequencing," is doing things that are exciting or interesting to us, but not all at once. It is not attempting to perfect the juggling act. Instead, it’s concentrating on juggling one task at a time, and doing it really well.
Fulfilment = Success. In this Opt Out Revolution, achievement is measured as peace of mind, instead of a salary.

The Road to a Cure

	Define Your Limits and compromise. Ask yourself honestly “What am I really capable of doing well right now?” Put pen to paper and create columns of what is really important and what is not.

	Recognize that you cannot have it all or be all, certainly not at the same time. Focus on one thing for a while. Do it well. Throw yourself into it and enjoy it. When you are ready, revisit that decision and see if you want to make a change.

	Be comfortable with saying “No”. Stop being a people-pleaser. You will end up overwhelmed and resentful. By saying no, you end the cycle of doing more and gaining less.

	Create a back up before you need it. Build support structures, safety nets. This allows you to work when kids are sick, or deal with client emergencies.

	Delegate without guilt. People around you have become used to the fact that you simply want to do it all yourself. Announce that this has changed and delegate.

	Take mini-breaks through the year. Buy a non-refundable air ticket to go somewhere by at least April each year.

	Indulge in the 4 pillars of health - regular exercise, good nutrition (limit caffeine & sugar), proper sleep and relaxation.

	Realise you are a Human Being not a Human Doing. Know that being imperfect is human.

You don’t need to constantly struggle and not feel ahead of the game. Don’t expect every area of your life to change overnight. Small changes in your daily habits and mindset can lead to big improvements in the long run.

“Being a woman is a marathon not a sprint”.

Anon

Need to motivate, inspire and reward yourself and your female colleagues, clients?

“The Superwoman Syndrome” is a fun filled, interactive, inspirational workshop for the woman, who is trying to deal with her multi–faceted roles,
whilst maintaining her sanity!
We will provide you with tools and strategies for coping with today's harsh realities.

Contact us to book your date-don’t leave it till it’s too late!

Tel: 011 469 1396
Email: info@profimpressions.co.za
www.profimpressions.co.za

Professional Impressions would like to credit the following for information and images used in this article:

Superwoman syndrome –Aidan Machonachy
Leading Under Pressure: Strategies to Maximize Peak Performance & Productivity While Maximizing Health & Wellbeing-Dr. Gabriela Cora
Hey, Superwoman: Learn how to take a break-Joanna L. Krotz
Corporate Catalysts: How to Make Your Company More Successful -Dan Coughlin
Chicago Tribune - Amanda Long
Beyond Superwoman - Karin Strasser Kauffman and Peggy Downes Baskin.
In search of the new breed of Superwomen-LISA CRAWFORD WATSON Your Baby - May 2008
True Love - October 2005
Elle - May 2008

When first impressions go wrong.

2010-10-18T15:11:00.000+02:00

If we lived in a different world, people would judge us on our experience, hard work, loyalty. Research has proven the reality to be that we are placed in “categories” within the first 30 seconds of meeting someone. Instinctively we assess, best guess and visually undress each other in this short time. If you are not able to present yourself fast and powerfully you will be overlooked

We are all aware of how important creating a Powerful First Impression is. What can you do if you didn’t get it quite right? Do we get a second chance? What do you do if you mess up? Mistakes do happen to the best of us. It doesn’t matter if the error was small or monumental. How are you going to fix it?

Negative Impressions
Common Turnoffs to Avoid ...

    * Fumbling with paperwork
    * Looking up at clock, checking watch continuously
    * Fiddling with jewellery
    * Clicking your pen repeatedly
    * Examining or playing with your hair
    * Chewing gum – makes you appear as if you don’t take things seriously
    * Eating at your desk, whilst you are walking, during a meeting
    * Yawning, moaning, whistling
    * Shouting, laughing loudly in open plan environment
    * Cuddly toys, amusing slogans, pictures around your work area
    * Dirty nails, bad breath, body odour
    * Complaining about a hangover
    * Telling racist, sexist jokes
    * Chewing fingernails, cracking knuckles
    * Conversing in front of others in a language not understood by them

How to recover
and land back on your feet
Oh no it’s happened! You’ve messed up at work or despite your best efforts you’ve made a terrible impression. Don’t despair you are more often than not judged on how you recover than on your initial mistake
Here are damage control strategies which will allow you to show your face in the office again and possibly end up looking better than you did to begin with.
The Costly / Career Limiting Mistake

    * Correcting the situation takes priority. Forget saving face here. Do whatever it takes to fix what has occurred.
    * Apologise to all concerned. Keep the apology short and sincere
    * Highlight how you have corrected the situation, as well as procedures you have put into place to avoid a repeat
    * NEVER try passing the buck as you stand to alienate your fellow colleagues and serve only to label yourself as untrustworthy
    * DON’T make a joke of the situation as this gives the impression that you don’t really care that you have messed up
    * Move on, rehashing the episode keeps your mistake upper most in the minds of others and damages your reputation further

Goodbye First Impression
It happens to us all, e.g. you try too hard and come across as gushy or aggressive; you forget your bosses name when introducing a new colleague. You are convinced you have made a bad first impression. People’s first assumptions or gut reactions to you taints how they see you from then on and will flavour all further interactions they have with you. It may take some time to overcome their preconceptions, but you can help matters along...
Reflect on the interaction
Are you happy that you were reflecting the real you? If the answer is yes, it might just be a bad personality fit and possibly you may never choose to form a connection with this person. Remember it is impossible to please or be liked by everyone.
“We will discover the nature of our particular genius when we stop trying to conform to our own or to other people’s models, learn to be ourselves and allow our natural channel to open”
– Shakti Gawain
Correcting a Negative Impression
The Direct Approach – Pre–empting a Bad Impression
Some situations may make you feel uncomfortable eg meeting new people or giving a presentation. Identifying these helps prepare you for them. Perhaps warning the person you are dealing with “Please excuse me I get a little tongue tied when meeting new people” will certainly ease your and their discomfort
Stopping the negative in its tracks

    * If you feel the situation is going off course or that the interaction is not going well, back off and try and get things back on track.
    * Focusing on what the other person thinks and feels is often the way to deal with this e.g. use more “you” words rather than “I” or “me” eg “How do YOU view the situation?”
    * Make sure that your body language is in sync with your message, use open gestures, make good eye contact, nod and lean towards the person

The Post Impression Bandage

    * If there was no specific reason why the interaction didn’t go well a general “My apologies our first meeting didn’t go smoothly” Be honest.
    * People are often very forgiving when you show awareness of your impact on them This approach only works if you follow through and deliver on your promises

The Indirect Approach
Time is a great healer and as long as your subsequent behaviour and interactions are positive you may be able to outweigh your original negative impression. This however does imply that you will have enough opportunities to change the initial impression. Showing respect and paying a little extra attention as long as it is sincere, will go along way in remedying a painful situation
Learning from the experience and being more self–aware is vital in preventing you from making a negative first impression blunder again. Try not to make the same mistake again!
To guarantee that your first impressions is a memorable and lasting one contact us

Tel: 011 469 1396
Fax: 0866 140 205
Email: haydee@profimpressions.co.za
www.profimpressions.co.za
www.facebook.com

11 Daily Habits to Boost Your Confidence

2010-10-07T13:15:00.000+02:00

You step into the meeting feeling reasonably confident. Suddenly, you realise you might not be as prepared as you thought . Your confidence starts plummeting!
This is called the "spotlight effect." Under imaginary spotlights, many of us suffer major confidence loss. You will soon realise that the worst consequences of living in the spotlight are less oppressive than the best advantages of hiding in the shadows.
Even if you have oodles of confidence, try to implement some of these habits. You just might end up feeling even better about yourself than you ever thought possible.
"Confidence comes not from always being right but from not fearing to be wrong.”
Peter T. Mcintyre

1. Overcome your fears.
Rehearse the fearful situation in your head and mentally walk your way up to the point where you feel the fear most intensely. Next, shift to something calming (a beach at sunset) and as you do a mental run-through, breathe out, physically relaxing your body. Then imagine yourself going through the motions flawlessly while your body and mind are relaxed. In essence, you're conditioning your mind to replace fear with success."--Picabo Street, Olympic skiing champion

2. Ask yourself the Universal Question. "So?"
In other words...really, who cares? Here are some instances where the Universal Question might help you break through imprisoning inhibitions:

“If I voice my opinion during a meeting, my colleagues are going to disagree with me”
So?
"If I forget what to say next during a presentation, people are going to think I am stupid."
So?
“If I disagree with my friend on an issue,
she is going to dislike me.”
So?
Use the universal question every time you feel yourself hesitating to do something that might impact on decreasing your confidence. 3. Calm yourself.
Get rid of nervous energy. Walk around the office block or car park. Then get focused. Find a quiet spot to be alone and take a few breaths before you walk into the meeting room. Then take a slow, relaxing breath once you've entered and taken your place in front of everyone. Then smile. People buy things from and listen to people who smile at them.

4. Start Each Day Ready for Action.
How does your day pan out when you get up late and head out of the door in a manic rush? Confident people love life so much that they don’t want to waste a minute of it. Start your day “on the front foot,” that is, ready and prepared and you won’t waste the rest of the day trying to catch up with yourself.

5. Work the room.
"You first must learn to overcome mingle-phobia. Psych yourself up to enter a room. Then make your move. If you don't know anyone, walk up to a group, smile widely, introduce yourself and say: 'I don't know a soul at this party. May I join you guys?' This usually gets a warm, sympathetic reception, and people start chatting with you immediately." --Jeanne Martinet, author of The Art of Mingling.

6. Don't be intimidated.
You are meeting with someone that intimidates you-be the first person to say something so that the conversation is in your control. Don't say anything competitive or defensive; instead, ask something personal like “How is your family?” “How did you enjoy your holiday?” Be sincere and it will probably throw off the other person's power-tripping ways.
“Confidence comes not from always being right
but from not fearing to be wrong”
Peter T. Mcintyre
7. Track Your Moods and Emotions.
How are you today emotionally? Confident people have a high level of emotional awareness — they stay in tune with how they’re feeling and the effect they have on other people. Do a stock check during the day. When do you feel confident and when not? What are the telltale signals in your body? Do you convey it by the tone of your voice or your body language? By tracking your moods, you have a measure of where you are at in case you need to refine the direction.

8. Wear your best attitude shades.
Every day you do put on a pair of “attitude” sunglasses. They act as a filter through which you perceive the world. Be aware of what type of filter you have chosen-is it positive or negative? By choosing your attitude for the day, you decide if it is going to be a day that is full of interesting experiences, or one of constant battles to be fought. Your experience begins in your own head.

9. Have a Great Self-Image
Remember the day when you were feeling really low? You chose clothes that were fitting to your dark mood. You looked in the mirror and you thought…”how awful…, ugly…, fat… I look “. Your self-confidence hit rock bottom. At the same time when you feel good, you want to look good and hence you ooze more confidence. The secret to looking good? Healthy eating, exercise and plenty sleep! Of course a good image consultant can also help you choose some great confidence outfits.

10. Operate from a Position of Generosity
Confident people act from a position of generosity and abundance. They give what they can, when they can — whether it’s their time, talent, money, energy, or love. Generous thoughts nurture your mind and attract generous people to you.

11. Review Today and Create Your Tomorrow
At the end of each day, mentally review what happened and how you experienced it. Every night before you turn out the light, write down the five most important things you want to do tomorrow. In the morning, before you get out of bed, take your list and decide how you to fit the tasks and activities into your day. If it looks a tight fit, start with the most important and leave out the least important. In accepting that you are responsible for your journey, you will find more clarity and freedom, and thus confidence to be yourself and do what is right for you. Make sure that what you are doing daily is striving towards fulfilling your life’s purpose. This way you will move forward being your most confident self.

“If you hear a voice within you say you cannot paint, then by all means paint, and that voice will be silenced”
Vincent Van Gogh

Professional Impressions would like to credit the following:

The 10 habits of highly confident people By Tad Simons
How to Free Yourself from the Glare-Martha Beck
Confidence by Rosabeth Moss Kanter
The 10 Habits of Confident Women from Mary K. Moore & Rose Martelli
Timeless Lessons-10 Killer, Daily Habits to Boost Your Confidence
Weekender 7th Feb 2009
www.zoopy.com
www.iafrica.com
Getty Images
BizCommunity.com Proudly South African fashion livens up the red carpet by Vivian Warby, The Star on February 07, 2009
Photo: Mandisi Tyulu, Bush Radio

Summers Best, Most Wearable Trends.

2010-10-04T11:02:00.000+02:00

Summer's Best, Most Wearable Trends

                         "In order to be irreplaceable
                         one must always be different"
                                       Coco Chanel

A Fresh Romance Create a softly feminine look-use floral prints, chiffon, silk, lace, layering, tone on tone nudes and loose-tailored garments. For work don't do light colors from head-to-toe-rather combine with charcoal or darker pants. Team up a ruffled blouse or lacy camisole with a relaxed jacket. This way you will look feminine and credible at the same time. Warning: over-doing this look could make you come across as too "girly" and you will not be taken seriously enough.
Back in the Wild Neutral, earthy tones, trench dresses, gladiator sandals, a tribal beaded necklace, gold accessories, animal and ethnic prints. Anchor prints with a utility khaki jacket. Invest in a bag or shoe with a touch of animal print-it's a classic print. Warning: animal print from head to toe-will make you the laughing stock of the office.

Strong and Simple Sleek tailoring and chic elegance. Choose jackets in classic styles; Monochrome Mixes – combinations of dove grey, black, ash and white. Warning: if lines are too severe you can appear to be too serious or unapproachable.

Ahoy! Ahoy! Mix stripes with polka dots and add bold colour to update the classic nautical look. Use combinations of black, white, red and navy. Warning: avoid horizontal stripes over the widest parts of your body, as this will draw attention to any "problem" areas.

Hot Colours for Summer:
The Brights Palette-inject your wardrobe with colour energy-try neon green, acid yellow, coral, aqua, tangerine, fire-engine red, electric blue, vivid purple. So as not to shock the office staff, anchor with a neutral. Remember that you can wear any colour of the rainbow-what's important is what intensity, hue and tone suits you best. For more info on our colour consultations-
click here. Candyfloss Pastels-blush pink, soft peach, banana, lemon, lilac, powder blue, mint, jade and aqua.
The Nudes-café latté, beige, cream, taupe, stone and soft khaki.
Nudes go well when combined with other colors in an outfit or as a canvas to display a great piece of jewelry. Pick the correct nude fabric-nothing too body hugging. The fabric should drape and float away from the body.

Sensational Must-Have Items:
• The Dress-this is the season of the dress. If you are a busy woman, there's nothing easier than a dress in the correct style and colour to suit you. A Shift dress is understated, elegant and contoured. A Maxi dress is comfortable and kind to curves. The Grecian draped dress is very flattering. For work- make sure your cleavage and arms are not over-exposed.
• The White Shirt-update yours every season. Choose one with enough flair to carry a whole outfit.
• The Jumpsuit-select a neutral colour-grey, camel or black. Choose softly, draped simple styles and fabrics. Worn with belts, jackets, stacked heels and bold accessories.
• Bib and multi-row necklaces. • Drawstring toggle bags and mini bags. • Strappy, cut-out, stacked stilettos & wedges- nude, printed or floral, bows and buckle detail. Invest in a neutral pair of heels that matches your skin color-it will visually extend the line of your leg-instantly making you appear taller when showing off your legs.
• A striking arm cuff in brass, silver or wood.
•Oversized glasses-printed and tinted in your favourite Summer shade.

Trends to avoid-don't waste your money: • Rock a sock-wearing socks with your sandals..ughhh!
• The Utility Trend-looks like you are going to work on the plumbing of your house. Zips, ties, slouchy pockets. Too casual for work.
• Thigh-baring minis/shorts-beware of anything that is super-short, you will be remembered for all the wrong reasons. If you have good legs opt for the just-above-the knee pencil skirt.
• Lingerie as Outerwear-corsets, lacy camis on their own."I believe in the 9 to 5 girl-not the 5 p.m. to 9 a.m. girl." Adam Glassman. Rather make use of smart layering.
• Mixing multi prints & patterns-very few people can pull off this mix 'n match so rather keep to one major print per outfit.
• The Western look-faded denim, fringing, suede, cowboy boots. Your manager will put you on your horse and ask you to go back to the ranch!
• Casual, flat gladiator sandals or pumps for the office.

The Latest Fashion for Men:

Suits-the cut this season is narrow and fitted. If you are not the athletic build, opt for a semi-fitted suit instead. Two button, single vent and single breasted suits are in. The new black is gun metal grey. In Summer you can choose a lighter colour neutral suit eg chocolate brown or stone. Don't go lighter than mid-tone if you want to be taken seriously.

Shirts & Ties-it's all in the understated detail e.g. contrast stitching, to contrast piping and contrast under collars. Shirt collars are double and exaggerated. Cuffs with piped edging. Multi striped shirts for a more casual look. Self-striped shirts and ties. Prints-subtle florals or paisleys. Ties are narrower this season. The tie and pocket square are an important part of the look.
Pants-the trend is to wear them ankle length. If you wish to do this use it for your more casual, non-work pants. Pleatless and looser wide-legged trousers are popular this season.
Fabrics-linen rears its head again-seen in black, stone and white. More appropriate for a relaxed environment or casual event. If you wish to introduce it to the office select it in luxury mixes with wool, cashmere or silk.
Colours-shades of the earth, sand, dark- brown and khaki-green, combined with white, and Chinese red and teal blue as highlights. Different shades of blue, mixed with beige and white, with accents of lilac and soft pink. High summer opens with lemon yellow, white and brown, followed by fire shades of burnt orange, fuchsia with white or metallic grey. The colour of the season is purple from lavender to bright purple,as well as all tones of green; from mint to neon-green.

Remember, it's not about what you wear-it's how you wear it. Make sure it's appropriate for the situation, accentuates your assets and makes you feel confident.

The "Unwritten" Office Rules.

2010-09-27T12:50:00.001+02:00

The “Unwritten” Office Rules

There are many “unwritten” office rules. To make a great daily impression and build fantastic working relationships, you need to brush up on these. Here are the top Do’s and Don’ts of office etiquette so you know when you may be overstepping the line.

Privacy Pointers
Working in an open plan situation, requires discipline and respect for others privacy and personal space. If you have problems with a colleague or a manager discuss these in the privacy of a closed office-with the person concerned.
Announce yourself
Don’t assume that all staff have an “open door policy”. Don’t barge into someone’s office space without checking that you are not interrupting – a verbal “knock, knock” will be appreciated.
Acknowledge
Always acknowledge the person walking into your office by looking up and making eye contact – even if you are busy on the telephone. A nod and eye contact acknowledges the person and makes them feel welcome.
Confidential Work
If you are working on a project of a confidential nature-keep out of sight of curious eyes. When away from your desk, don’t leave an email or document open on the screen. Put away, confidential paperwork in a drawer.

Private Life
In most offices you are constantly in hearing distance of others. Leave your personal drama at home. The whole floor does not need to hear about your cheating boyfriend’s latest wrong doing or your child’s potty training saga.

Tidiness
Even if your company does not have a “clean desk policy” ensure your desk is neat and tidy at all times. Your tidiness forms part of the “halo effect” and your overall professionalism. If your office area always looks like a rubbish dump – people will start to think “Imagine what her/his house looks like?”
Eating
Avoid eating at your desk. There is nothing more unpleasant than having to endure various food smells at all times (slap chips, sushi and popcorn), in an open plan environment. There is no escape, except perhaps to flee outside and play in traffic….Even if they never mention their disgust to you, colleagues might start to resent you, and label you as inconsiderate. Make sure you clean away used mugs and plates promptly.
Take Your Turn
Whether it is making coffee, buying cake or showing the new person around, make sure you take your turn. These small tasks show you are a team player.

Personal calls
Personal calls are no longer personal , in open plan offices, your call is likely to be overheard, even when colleagues don’t want to. If you can, wait until lunch or tea time to make personal calls. If you are making long personal calls at work you are either lacking job motivation or are disrespectful of company time. The quickest way to irritate your colleagues is by walking around the office speaking loudly on a cell phone.

Help Out
Offer your help to colleagues when you can see they really need it eg making photocopies 5 minutes before that all important meeting. Make sure you use your common sense on this one, as you can easily be taken advantage of.

Personal Boundaries

When borrowing staplers, pens, telephone directories etc.-always ask for permission, make sure you return it promptly and in the same condition.
Before you move anything that belongs to a colleague -ask permission “Do you mind if I move these 2 files to give us more space?” Messing with someone else’s territory and possessions can lead to a nasty snap.
Different people have different personal space areas. So before you sit your behind on someone’s desk or look over their shoulder at their new screen saver, ascertain how comfortable they are with your proximity.
It is easy to pick up unease in someone whose space has been invaded by watching their body language. They may lean back, away from you. Turn in their chair to face you, using their legs as a barrier. They might move things towards you-files, a mug, almost pushing you away extending their boundaries.
Avoid inflicting these on your colleagues – chewing nails, picking your nose, burping etc.

Absolute No-No’s

Converse in front of others in a language not understood by them. Not only is this rude but shows no consideration for the person that cannot understand that language. Abuse of company resources
Remember, only your personal belongings are yours - everything else- your files, notes, e-mails belong to the company. Taking home office stationary for your child’s school project or your husband's new business is called STEALING.

Using company e-mail for private purposes
Make sure, you keep these to a minimum: personal e-mails, personal instant messenger use, surfing the net on company time, personal blogging. Remember, your e-mail system is owned by your employer, so the company has the right to discipline you for abusing it. Read your company’s official internet policy.

Being Late
If your company has a security card access system- management knows what time you go in and out of work. When needed, they can use these reports to implicate tardy employees. Don’t expect co-workers to cover up for you when late. Being late does not show how busy you are but rather how disorganized you are.
Don’t Gossip
Everyone gossips a little, however constantly spreading rumours or hearsay is not going to win you friends. If you become known for being a gossip, people will distrust you. Also remember that your next “secret” will be just as appealing to be passed on by others.
Don’t Offend
Never make racist, religious or sexist comments. At the same time, be careful you are not being too sensitive and easily offended. You’ll be labeled as the over-sensitive one and people will feel they need to “tiptoe” around you.
SMS’s
I am sure you know someone at the office who is addicted to sms’ïng. Make sure this is not you-it's very annoying. If you have to text-make sure your phone does not beep with every letter pressed and keep it to a minimum.
Review your company's policies
Every company has a list of policies available to its employees. If you don't remember them, now's a good time to brush up on what's acceptable and not.

Enquire about the Power Etiquette Workshop

At all times, let your colleagues view you as a person with immaculate etiquette, courtesy and consideration. Let us guide you through the fundamentals of Business Etiquette. This corporate workshop will equip you to better present yourself at work and project a professional impression relevant for today’s working world.
For more information on our Power Etiquette corporate workshops, please contact us on: Tel: 011 467 5126 or email: haydee@profimp.co.za www.profimpressions.co.za

Dreading going into work everyday?

2010-09-22T10:33:00.000+02:00

Dreading going into work?

Bored with the usual conference/meeting?

Want an entertaining yet educational way to uplift yourself, your team, colleagues to new heights?

Invest in making your personal brand thr most successful one yet.

Choose from our menu of exciting presentations:

“Be the next Chief Breakthrough Executive”
Reignite your mindset, position & prepare yourself for boundless opportunities. If you have a burning need to change your life-
this is the best time to do it.

“First Impressions for Lasting Opinions”
Are you packaged for success?

“Power Etiquette”
What you don’t know can destroy your career.

“A Work in Progress”
Going from being Ordinary to Extraordinary.

“The Superwoman Syndrome”
Don’t know if you are coming or going? Trying to be everything to everyone?

Please join our facebook page: Search for Professional Impressions

For more information click here
or contact us on: 011 469 1396 or email: info@profimpressions.co.za

A Brand called You!

2010-09-21T14:02:00.000+02:00

A Brand Called YOU!

Successful Personal Branding entails managing and influencing how others perceive you. In today’s online, virtual age having a powerful personal brand is crucial.
Think of some of the world’s most commanding personal brands…. Oprah, Nelson Mandela, Tiger Woods, Donald Trump and Richard Branson. These individuals have worked long and hard to establish powerful personal brands.
How hard have you worked at managing the brand called YOU? I believe in today’s fast changing world this is the key to your success.
Now is the time control and manage your brand. Here are some ways on how to achieve this:

Describe Your Brand Most people don’t know what their brand stands for. Do you? You can’t develop your brand until you know what the brand stands for.

“Customers must recognize that you stand for something”Howard Schultz-CEO of Starbucks

Go to Brand Tags, a website that 'crowdsources consumer insights'. You can view what others perceive certain brands as – examples:
Hugo Boss-arrogant, designer, elegant, European

Audi-awesome-chic-classy-comfort

Jack Daniels-good times, heritage, smooth

Write down 3 descriptive words you want people to instantly think of when they think of you. Now, ask your friends and colleagues to describe you in 3 words. If their words match yours-you are displaying your brand authentically. Caution-if the words are negative-you have some work to do. If you work for someone else –you are a brand within a brand. You need to be clear about what both brands stand for. There has to be a congruency between both if you wish to keep your job!

Plan a Brand InterventionThe good news is…you have the power to influence others to see you the way you want to be perceived. Once you have a clear description of your brand, select the areas you feel need improvement and put in place a “brand intervention.” These are some areas that may need changing: your image, etiquette, confidence, voice, negotiation or communication skills.

Be the “Real Thing”People smell fake a mile away. Ensure your personal brand is authentic and it reflects your personality, values and vision.

Be Consistent 24/7Everything you do and say is linked directly to your personal brand. In order for others to “buy” into your brand message you need to be consistent in your actions and words. If you are inconsistent in communicating your brand you will confuse your audience and they will leave you in no time. You need to be as consistent as the taste of Coca Cola.

Digital BrandingIn this digital age people interact with your brand instantly-therefore your message needs to be clear and powerful. Think of your website-the most popular websites are those which provide added value-eg click on latest free tips. The emails/newsletters people read are those where they believe the brand is worth reading.

If you enjoy writing-use social media by blogging or “twittering”. It is a great way to increase your search rankings and grow brand awareness. If you are comfortable to be seen in public-try a podcast or video. To view examples click here.

Be PersistentBe patient with yourself-most great brands took years to become what they are today. Insist to persist.

Every few months give yourself a “brand performance review” to see if you are still on track to being the brand of choice.

Professional Impressions would like to credit:
Fast Track-The Brand Called You-Tom Peters
Branding in the Digital Age-Katharina Scholtz
Tips for Personal Branding-Lyndi Lawson
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