Secrets of Success by Sarah Ivens

A Modern girl's Guide to Etiquette - How to get it right in every situation by Sarah Ivens

The Secrets of Success:

• A little goes a long way. A smile costs nothing.
• Not everyone will like you, so don't worry about pleasing all the people all of the time. Just act in a way that makes you proud.
• Once you have been introduced to someone, acknowledge them whenever you meet. even if you can't quite place them, say "hello". If someone you've met before doesn't respond to your greeting, take the moral high ground and move on.
• Don't let a door swing in someone else's face - in fact, hold it open for them. If you get to a door at the same time as someone else, let them go first.
• Don't stroke a pregnant woman's stomach without asking.

•  If you do happen to trip and fall, laugh it off. Pick yourself up, check for any grazes or broken heels, laddered tights and have a giggle. You've just brightened up someone elses's day.

• learning to bite your tongue is very useful. Yes, you're probably right, but the world isn't ready for your philosophy yet. keep it to close friends.
• in short, treat everyone with respect - until they've proven to you they're not worth it. Let manners speak for you and hopefully you will get the same in return.

 *All content is from Sarak Ivens book mentioned above.

For more info regarding how Professional Impressions can help you and your staff with power Etiquette and creating Lasting First Impressions click here