Thursday, December 22, 2011

Celynn Erasmus


Celynn, a qualified dietician, specialises in keynote presentations and wellness workshops. Celynn’s message is not just about food but about lifestyle balance, getting more energy and feeling immediate vitality.

The media loves her, using her frequently for interviews and innovative, proactive programmes.  Celynn was invited as the first nutritionist to present at the PSA (Professional Speakers Association ) UK annual conference and presents regularly at international forums.

Celynn is registered with the Health Professions Council of South Africa (HPCSA) and the Association for Dietetics in South Africa (ADSA). She is also a member of the Professional Speakers Association of South Africa (PSASA).

Have a look at her website here for great tips on Healthy Holiday eating.

Wednesday, December 21, 2011

Power Etiquette


According to Dana May Casperson;" business etiquette is the art of knowing how to behave in a given situation and knowing how to interact with people. Good manners make good business. It is not enough to know your company and product well, you must also know how best to meet people and make introductions, how to dress for the occasion, how to use your business cards properly and your behaviour in different business settings. Learning the “rules” of business etiquette is easy – they are 80% common sense and 20% kindness.”


Here is an INFO-TAINING way to uplift yourself, your colleagues and new employees to new heights.
“Be the NextChief Breakthrough Employee”
“Are you packaged for success?”
“Power Etiquette”

Wednesday, December 14, 2011

10 Tips for Successful Work/ Life balance


We all go through it at one stage in our work life - perhaps some of us go through it on a weekly basis - the work/life juggling act! Trying to balance everything at work with everything outside of work can become somewhat of an ordeal. It often ends up with work related items being the main priorirty on your list of things to do and your "life" tasks being overlooked or forgotten which as a result causes us to become tired, anxious, stressed, angry, frustrated all because there has been no "Me" time to reflect and rejuvenate. Take a look at these 10 tips and suggestions for work/life balance and start gaining control over your priorities.

1. Set goals – yes, all those years of teachers asking us to write down our goals and dreams for what we want to be when we “grow up” are still relevant even at the age of 30 odd. “Written goals help you establish clarity of purpose and provide accountability” according to Leadership Coach Mike Hawkins. Get into the routine of reviewing your goals and reminding yourself of what it is you want to achieve.

2. Focus. Focus. Focus. Just like your mum used to say when you were trying to study for an exam or had an important recital coming up. Staying focused is a constant challenge in today’s lifestyles. We are easily distracted by technology and day-to-day life challenges. “Don’t let the urgent, the convenient and the immediate distract you from the important. Stay focused on reaching the milestones that support your goals. Be proactive. Create the habit of working intentionally. Minimize your distractions. Make a “not to-do” list and adhere to it.”

3. It is very easy to become one with the crowd and “baa” like the rest of the sheep. Don’t be sucked into following social and cultural norms – follow your own values, goals and ideals. “Define the few principles by which you will operate your business and your life. Let them guide you instead of following the latest fads and over-hyped products.”

4. Saying NO is the hardest word to say and it is only two letters short. It is humanly IMpossible to do everything all at once for everyone all the time. Sometimes we do have to miss out on a social function, family gathering, school sports match, ballet exam, training seminar because there really are only 24 hours in a day and we have to come to terms with prioritising the VERY important things that need doing before the “OK, sure I will do that for you – because I cannot say no” things.

5. Delegate – as women, we are often the most to fall victim to the; ”NO means NO virus.” This is because we battle to delegate. In case you hadn’t noticed by now, most CEO’s are Men – why? -  Because men are professionals at delegating to others. No one is successful on their own so start handing out that extra workload, if you have a teenager sitting around the house playing on his PSP all day – why not delegate a bit of the household chores to him/her. Offer a bit of pocket money if it helps to ease the workload. If tomorrow you were suddenly struck down with a terrible virus and had to lay in bed for two weeks – who would you pass your work onto?

6. Time really is of the essence so practice being productive. For those activities that you and yourself can only do then find ways to be as efficient as possible. “Your time is your most valuable resource—don’t squander it. Create reusable templates for anything that you do repeatedly. Employ tools and computer applications to automate your tasks as much as possible.”

7. When we were asked by our mum’s to clean our rooms when we were younger and we would deny her request to the upmost – she was asking us  for a very good reason; (honestly.) By cleaning and tidying our rooms we were also organising our space and our possessions. This lends itself to our lives as we get older, the paperwork and bills that stack up over the month, the documents that needed signing two days ago that are still sitting on your desk because you have actually covered them under a pile of documents from this morning’s meeting. Start a filing system at home and at work. “Utilize the “Do, Delegate, Delete or File” principle” and see the difference in productivity.

8. Energy – zzzz – If you are tired, you will not be motivated to do much during your day – whether it be at work or at home so ensure you get a decent night’s sleep (7 hours a night is recommended) eat a healthy diet – if you cannot eat healthily everyday then try to have at least 3 healthy meals per week during the week when you need your energy the most. Do take vitamins recommended for you and try to exercise a minimum of 30 minutes a day.

9. It is hard to NOT worry when someone tells you to stop worrying because if you are a worrier then worrying you shall do but try your best to think outside of the worry box and close that box up for the day. Worrying and stress are bad for your health and will not provide any benefit to you or to others. “Studies show that 92 percent of what people worry about has already happened, won’t change a thing or is completely unfounded. Channel your energy into more productive uses. Go exercise instead.”

10.Open up some space on your calendar – or if need be fill it in with “Me time” so you do not end up filling it up with something else later on. “Pretend there isn’t as much availability on your calendar as it affords. Take a break. Carve out some time for reflection. The cliché that your best ideas come to you in the shower is more fact than fiction. When relaxed, your brain is free to unleash its power.”

Credit: Leadership coach Mike Hawkins

Tuesday, December 6, 2011

Secrets of Success by Sarah Ivens

A Modern girl's Guide to Etiquette - How to get it right in every situation by Sarah Ivens

The Secrets of Success:
  • A little goes a long way. A smile costs nothing.
  • Not everyone will like you, so don't worry about pleasing all the people all of the time. Just act in a way that makes you proud.
  • Once you have been introduced to someone, acknowledge them whenever you meet. even if you can't quite place them, say "hello". If someone you've met before doesn't respond to your greeting, take the moral high ground and move on.
  • Don't let a door swing in someone else's face - in fact, hold it open for them. If you get to a door at the same time as someone else, let them go first.
  • Don't stroke a pregnant woman's stomach without asking.
  •  If you do happen to trip and fall, laugh it off. Pick yourself up, check for any grazes or broken heels, laddered tights and have a giggle. You've just brightened up someone elses's day.
  • learning to bite your tongue is very useful. Yes, you're probably right, but the world isn't ready for your philosophy yet. keep it to close friends.
  • in short, treat everyone with respect - until they've proven to you they're not worth it. Let manners speak for you and hopefully you will get the same in return.
 *All content is from Sarak Ivens book mentioned above.

For more info regarding how Professional Impressions can help you and your staff with power Etiquette and creating Lasting First Impressions click here


Monday, December 5, 2011

Being the NEW person in the Office

As the year comes to an end, we often start to re-evaluate our positions and roles in our jobs. You could be someone who has been lucky enough to have been promoted within the company in a new division or perhaps you have found a job in an entirely new company all together.  Are you petrified/nervous/anxious of being the NEW person.

“What if everyone hates me? What if I can’t do this job?” "What if I am not as good as the last employee?"
 
Just remember:
  • Competence equals confidence. Do your homework about the company/division you are joining and you will feel more assured as to what will be expected of you; and what you can expect in return.
  • Do make an effort to remember names and places on your first day. Use association techniques to secure names in your memory.
  • Strangers often mistake shyness for rudeness or snootiness. If you are shy, be honest, and tell colleagues that you are a little nervous and you will find that most people will gladly help you with anything you need.
  • First impressions count so do spend time on your image and grooming and be consistent with these. Be careful of being too flashy–you don’t want to be labeled as the “Bling Queen” on your first day.
  • Do not spend your first day sucking up to the boss, flirting outrageously, painting your nails or taking an extended lunch break!
  • Try to project a positive attitude and convey an air of professionalism no matter how lost you may feel.
  • Never be afraid to ask questions. It is better to ask a hundred questions and get it right than to assume and get it horribly wrong.
  • Do not speak negatively of your previous company or employers as this creates a negative impression.
  • Always avoid gossip and try to steer away from office politics in a business environment.
Remember that all changes take time to get used to. Hang in there, you’ll soon feel part of the furniture.

Monday, November 14, 2011

Open Plan Office Etiquette

 Most of us spend more time within our office walls and in the company of our colleagues than we do with our families. So ensuring your work environment is a pleasant place to spend time in, is vital to the success of your role and to that of the company you work for. The open plan system was introduced to increase productivity and team work. At the same time we are now permanently visible and open to constant distractions and interruptions.

So how do you make the most of your experience? Read on to ensure you are adhering to the 3 S’s of
open plan office courtesies.


“Building and maintaining strong business relationships is the key to success. While keys are designed to unlock doors, in the modern workplace, doors are about as scarce as good manners”
Aviva Shariff

Working in an open plan office setup is very challenging as space is limited and privacy is almost non-existent. Be aware of any signs that your colleagues may be giving you–it could be something you are doing is annoying them.

The 3 S's of Open Plan Office Etiquette
Office distractions fall under the following 3 S’s:

1.Sound
•Keep your voice low when talking to others.
•Ensure your mobile phone is on silent or on low volume.
•Avoid irritating ring tones e.g. a baby crying
•Don’t use the speakerphone/speaker dial when you have others around you.
•If you want to listen to music-use headphones-don’t hum to the tune.
•Be aware of distracting noises such as popping your chewing gum, slurping your coffee,
chomping on food, constant clicking of a pen.
•Stop spreading gossip or even listening to it.
•Don’t discuss your break-up with your boyfriend or awful mother-in-law for all to hear.
 
 2.Space
•When entering a colleague’s work area-announce yourself and ask if you may “come in”.
•“Prairie Dogging” or peeking over the divider to chat to your colleague is unprofessional and a
distraction to others around you. Don’t hang a tie, jacket, bag over the cubicle wall.
•Ensure your desk is respectfully decorated. Don’t display potentially offensive pictures/slogans/coffee mugs. Keep family pics to a minimum and leave the fluffy toys at home.
•Maintain your workspace neat and tidy-its an extension of your personal brand. The excuse of “I know where everything is”-does not cut it anymore.

3.Smell
•Keep fragrances to a minimum. Don’t be known as the “Aramis” guy or the “Red Door girl”.
•Practise great personal hygiene-especially if you are a smoker or suffer from excessive sweating.
•Avoid eating smelly foods at your desk e.g. slap chips, curry, garlic bread.
Always keep breath mints on you.

Beware of taking your shoes off under your desk-even though you may think that nobody can see you, -those around you will definitely smell sweaty feet.

At all times remember that when working in an open plan area you need to create a balance between being accessible to your colleagues and maintaining boundaries when you need to focus on work. It’s about treating others with the same respect and consideration you’d like to be treated with–this is a sure way to maintain a harmonious workspace.

Start 2012 on a high!
Here is an INFO-TAINING way to uplift yourself, your colleagues and new employees to new heights.
Choose from our menu of exciting presentations:
“Be the Next
Chief Breakthrough Employee”


“Are you packaged for success?”

“Power Etiquette”

For more information Contact us on:
Tel: 011 469 1396 or
email: info@profimpressions.co.za www.profimpressions.co.za



Wednesday, November 9, 2011

Confidence is...

Ross Taylor has a book titled: Confidence in just seven days. In the book there is a list of suggestions about what confidence is and they are -
  • Doing what you want to do, when and how you want to do it.
  • Being relaxed, comfortable and secure.
  • Believing in yourself.
  • Doing as well as you can so that doors open in the future.
  • Setting goals that are not too high so they can be achieved.
  • Not having a huge gap when comparing yourself to others.
  • Not compensating for being insecure by being harsh or aggressive.
  • Having the ability to act confident even though you don't feel it.
  • Having the self-esteem to fail and make mistakes.
  • Being comfortable with yourself and not worrying what other people think.
  • Having the guts to achieve what you want.
Are you a confident being? What do you think reflects confidence in someone?

Tuesday, November 1, 2011

Personal Branding Tips x 3

Here are 3 tips from Personal Branding VIP by Millenial Branding

Attitude is everything. Those that are positive, optimistic and ambitious are more valuable than people who are only looking for a paycheck and benefits any day of the week.

Acquire new skills. Research shows that job seekers don't have skills that employers are looking for. There are a lot of jobs out there, but most people don't have the skills required in order to get them. You should review job descriptions to see what skills are important now and then read books and take classes to acquire those skills.

Stop wasting time. Too many people have ideas that they don't capitalize on. If you think of a practical business idea, you should go for it! You have nothing to lose and you will learn a lot in the process. Think of failure as a way of educating yourself so that you're more successful in the future.


This corporate presentation will provide you/your staff with the skills to:
• represent a consistent, authentic brand.
• impress others with your image excellence, business etiquette and professionalism.
• make your personal brand a powerful and influential tool in today's fast-paced world.

Now is the time to take control of your brand. Let the team at Professional Impressions help you or your company to increase the impact of your impressions. We look forward to helping you design your personal brand and unlock your unlimited potential!
For a detailed quote contact us here
Visit our website: http://www.profimpressions.co.za

Monday, October 31, 2011

Conversation Starters

A networking event or company function can sometimes be daunting for a lot of us. Social interaction comes naturally to others but to you and I it may be a "mumble moment" every time. We hesitate in interacting as much as we should to benefit from the potential opportunities in the room. So for the next event you attend, why not take Lynne Brennan's list of tips and put them to good use:Dedicate a number of topics you feel confident about discussing to start the conversation with like:
  • Sport
  • Music
  • The surroundings - if it is an event you need to travel to
  • World affairs
  • Holidays
  • Food
  • Films
  • Favourite people and places
  • News items
  • Business associations
  • Industry news and happenings
Be sure to:
  • ALWAYS read a daily newspaper to ensure you are up to date with business news and current affairs.
  • AVOID initiating a conversation on politics or religion and asking questions of a personal nature i.e. income, sex, family.
  • If you tend to speak quickly, remember to pause now and again - make it easier for people to listen to you and understand you.
  • If you discuss business - AVOID gossip. Be loyal to the company, department and your colleagues and be sensitive to the reaction of others.
  • When conversing, show real interest in the person you are talking to. The minute your mind wanders, you will show the person you are talking to that you have lost interest and they will notice. Do not interrupt others or talk over them when they are speaking. Use phrases of encouragement like:
    - "That's interesting, where did you see that?"
    - "I noticed an article about your company in..."
    - "So tell me when you decided to..."
  • Give some thought to developing some links of your own - empathising with others soon builds relationships:
    - " I appreciate that feeling"
    - "Yes it is difficult isn't it?"
    - "That must be really exciting"

    It will make the person you are talking to feel comfortable because you are building empathy, not just talking about subjects that are of particular interest to you.
For more information - visit our website www.profimpressions.co.za

Friday, October 28, 2011

The ME in my brand - COSMO October Issue

Define YOU, define YOUR BRAND
Your brand is all you say and do, and your image and etiquette are the visual part of that brand. To define your brand, ask yourself:
Who am I? 
What do I stand for? 
What do I believe in? 
Where do I want to go?

Your brand must be authentic and reflect your personality, values and vision. Write down your mission(what you do) and vision ( what you can do-your promise) and set your goals.If you are always labelled by your colleagues as being a "funny" person, that will become a part of your brand.

Develop it!
Companies spend millions on branding and marketing and ensuring they are ahead of their competitors, you too need to develop YOUR BRAND to stay ahead of the rest. Identify your strengths and talents and invest in them. Ask yourself:

What do I want to be known for?

If it is being accurate and detailed then request jobs or tasks that highlight these skills and this will bring those attributes to the attention of others. If it is being warm and empathetic, nurture this to draw others to you. If it is being articulate, go on a presentation course to hone this. (Check out Paul duToits site http://www.presentationskills.co.za/ for some options) If it is something as simple as having amazing eyes, then highlight them with makeup, learn to use them and be known for them in a positive light.
Do a BRAND INTERVENTION.
Once you have a clear description of your brand, look at the areas that are not working and put a brand intervention in place. Consider your appearance, etiquette, body language, confidence, voice and communication skills. You need to at all times be consistent in your actions, words and appearance. You cannot subconcsiously say " I am a fun loving girl but I want you to take me seriously while prancing around in a lace cami, tartan mini and stilettos; wielding a cellphone covered in a barbie case.


Keep RE-EVALUATING your brand.
If you notice that people are no longer taking notice of you or projects are slowly slipping away then  re-evaluate and make changes. Update your knowledge base about your job, your industry and what is in fashion to keep BRAND YOU at the cutting edge - learn from others -what works and what doesn't.



From the Cosmopolitan (October Issue) article I contributed towards:

The Road to Miss SA

Haydee recently took the gorgeous Miss South Africa ladies through a powerful Personal Branding and Etiquette principles workshop - the presentation was televised for "THE ROAD TO MISS SA" insert and will be airing this Sunday - 30 October - on MZANSI MAGIC - Channel 107 on DTSV at 19:00pm - be sure to tune in and get an idea of the journey involved in becoming the next Miss South Africa.

Wednesday, October 26, 2011

Admin and Finance Organisation

Are you so organised that every time you open your mail it goes straight into a clearly defined and neatly labelled filing system in your office/kitchen/lounge? Or is there a semi-permanent pile of paperwork growing on that dining room table? What about your e-mail inbox or the bills you still need to pay... Joan van Zyl put together a fantastic article in the YOU Makeovers magazine - Summer Issue on sorting through one's life in different areas including admin. She talks about dividing your finances into two groups - NOW and FUTURE.
The NOW group is about the basics - staying within budget  and getting rid of debt.
  • Determine your net worth (financial position) - subtract what you owe (bills,loans, accounts) from what you have in your account at the moment.
  • For one month keep a pen and notepad in your handbag or use your phone and make a list of every expense you spend your money on then go through your list and see what buys were a necessity and what were just careless spends. Could you be making those purchases using loyalty points like e-bucks?
  • Now take this info and compare them to your bank statements from the last 3 months and draw up a budget - including your debts and savings - include expenses that may only be monthly or yearly.
The FUTURE is the bigger picture - this is where you will be planning for the future and securing your financial freedom.
  • Unless you are one (you shouldn't need to read this article if you are), you will most likely need the help of a financial advisor - ask a friend or family member for a recommendation.
  • Money is unfortunately what makes the world go round and we are all dependent on it's importance so read the financial magazines, listen to the financial segments on the radio - stay informed about what goes on in the financial world.
  • Change your perspective - instead of thinking about the lack of money "I" have, start thinking about how much you could have if you managed it better.
What about household admin - all that paperwork mentioned earlier.
  1. ORGANISE your life NOW - buy files and labels and start sifting through that paperwork and separating everything into the correct piles and filing them away.
  2. Use boxes for the post that you know you will not be able to get to straight away. Label them "IN" "OUT" "ACCOUNTS" "TAX" etc.
  3. Search for a budget template on the internet and utilise it to see what you should cut back on and what you can spoil yourself to each month - try www.mydebt.co.za/downloads/personal-budget-spreadsheet.xls
  4. Always check value for money - from policies to account promises to bank fees.


Thursday, October 20, 2011

Trends for the Summer Season


For our other latest tips visit our website here www.profimpressions.co.za or click on this link to go straight to our Latest free Tips section

Monday, October 17, 2011

Image Training

What we can do for YOU

For more information visit our website - www.profimpressions.co.za

Brand YOU

“Personal branding is self-expression amplified to influence and command attention. This has everything to do with your business success, especially in attracting media exposure and seducing new clients”Ben Angel.
What is Personal Branding to you? For many of us; someone who can be referred to as a brand are most likely famous and well known, someone who endorses other brands and has celebrity status. Well we are wrong. Personal branding should be implemented by all of us. We are our own brand representing the company we work for. Just like celebrities do, we too can build Brand Preference and Brand Equity - we can differentiate ourselves from fellow Personal branders (colleagues.)
The best way to discover your Personal Brand is to treat yourself like a brand and use
exisiting marketing tools:
  • Do a SWOT analysis:
    • Your Strengths
    • Your Weakness's
    • Your Opportunites - what defines you from others
    • Your Threats - what do other colleagues/competitor employees have that you don't and how can you turn that into an opportunity.
  • Write down your mission (your purpose) and vision (your future promise) statement.
According to Ben Angel – author, business and lifestyle columnist, personal stylist and marketing specialist on personal branding – your personal brand is about how you position yourself within the market place. It is made up of everything you are, do and have:

- Your clothes
- Your hairstyle
- Your intentions
- Your interactions
- Your emotional energy
- Your facial expressions
- Your tone and medium of communication

"By creating a memorable and distinct personal brand for yourself you invite consumers/clients/customers into your world and help them relate to you. This makes it difficult for competitors to copy this relationship you have forged with your clients. Nobody can copy the essence of who you are as a person, so the more 'you' that you put into your brand, the more rewarding and successful it will be. These assets are intangible, you cannot pick up your essence and hand it over to your client, but you can definitely make your client feel it and in turn, be a memorable part of their brand experience. You must be able to stand head and shoulders above the rest in a crowded marketplace to be successful in your chosen industry.”

Ben Angel addresses a few important questions:
·         Do you have the personality it takes to take your industry by storm?
·         Does your personal brand distinguish you from your competitors?
·         Have you positioned yourself as the ‘go-to’ expert in your industry?
·         Have you carved out a clear niche for yourself in the marketplace?
·         Are you newsworthy?
·         Do you embody the values that your target market aspires to?

It is important to remember that YOU + YOUR BUSINESS = THE COMPLETE PACKAGE that prospects are either drawn to or repelled by.
“Be a Remarkable Brand”
This corporate presentation will provide you/your staff with the skills to:
• Represent a consistent, authentic brand
• Impress others with your image excellence, business etiquette and professionalism
• Make your personal brand a powerful and influential tool in today's fast-paced world

Now is the time to take control of your brand. Let the team at Professional Impressions help you or your company to increase the impact of your impressions. We look forward to helping you design your personal brand and unlock your unlimited potential!
We would like to credit Ben Angel - Sleeping your way to the top in business - check out his website here for some amazing tips and articles. 

Thursday, October 13, 2011

Your Grooming Checklist

Many of us forget certain grooming details which we oversee or do not consider important. Take a look at this quick checklist compiled by Lynne Brennan and take note of the ones that may have slipped your routine groom.

General to do's:
  • Keep your hair trimmed and clean.
  • Wear just enough perfume/aftershave to smell good - not so that colleagues can smell you before you have even come around the corner in the office.
  • Have clean and manicured nails - especially after working with products like paint or oil over the weekend.
  • Make sure your shoes are clean and there are no holes or scuffs.
  • Use a clothes brush or lint roller to ensure your clothes are pristine.
  • Check yourself in a full length mirror for any hems, loose buttons or unzipped zips.
 To do's for women:
  • If you do paint your nails, ensure the paint is not chipped.
  • Keep a spare pair of stockings handy.
  • Add accessories that suit you and your outfit.
  • If you have long hair, do something with it - the wake up and go look does not support a professional image.

To do's for men:
  • Trim your beard, moustache and any excessive nose/ear hairs that may be sprouting.
  • Pluck your eyebrows - unibrows are not acceptable in this day and age.
  • Accessorise minimally with a watch, wedding ring and dress ring.
  • Ensure your socks cover the space between your trouser bottoms and shoes tops when seated.
You have the business expertise and knowledge, so why are you not getting the deals? The way you present yourself has an impact on the outcome of a situation. Your mannerisms, etiquette and image are key players in the “first impressions” theory. People looking for success want to do business with people that look and act successful. Now, close the deal by packaging yourself for success.
Re-energise you/your staff by booking them on this workshop. Contact us today.

Tuesday, October 11, 2011

The Power of Body Language in Communication

According to Wikipedia body language is - a form of non-verbal communication, which consists of body posture, gestures, facial expressions, and eye movements. Humans send and interpret such signals almost entirely subconsciously. Body Language is therefore very relevant to management and leadership, and to all aspects of work and business where communications can be seen and physically observed among people yet we seem to dismiss and not take enough notice of them.

Dr Albert Mehrabian, Professor Emeritus of Psychology says there are three V's which make up the communication signals we send to others - they are:

Visual = How you look - 55%
Vocal = How you sound - 38%
Verbal = What you say - 7%


With these numbers in mind consider how much communication is dependant on how we say something and not actually what we say in business. It is necessary to perfect your job skills says *Lynne Brennan, if your non-verbal signals are out of sync with your spoken message, the people listening to you will feel uncomfortable, or may not believe - or be interested in what you are saying. Body language is a vital part of spoken interaction and it is worth continually developing your ability to read other's signals.

What do these habits mean to you?
  1. Running fingers through hair
  2. Sitting back with both hands behind the head
  3. Legs crossed, arms folded tightly
  4. Sitting forward, head nodding occasionally
  5. Supporting the head in the right hand with an elbow resting on the table
  6. Foot tapping, fist clenched
  7. Hands over eyes
  8. Direct, strong eye contact
  9. Stroking the chin
  10. Hair-twisting
  11. Rubbing an earlobe
  12. Tight-lipped with both hands on hips
Here are Lynne Brennan's interpretations:
  1. Unsure/ frustrated or angry
  2. Know it all
  3. Defensive/ annoyed
  4. Interested
  5. Bored/ tired
  6. Frustrated/ angry
  7. Does not want to see someone/ something; disappointed, frsutrated/ angry
  8. Aggressive/ dominant
  9. Deep in thought
  10. Nervous
  11. Nervous/ doubtful/ not telling the truth
  12. Aggressive
One of the most basic, powerful and well-known body-language signals is when a person crosses his or her arms across the chest. This can indicate that a person is putting up an unconscious barrier between themselves and others. Alternatively, the person could be cold and reflects this with arms folded.

Consistent eye contact can indicate that a person is thinking positively of what the speaker is saying. Lack of eye contact can indicate negativity. On the other hand, individuals with anxiety disorders are often unable to make eye contact without discomfort.
Or if while making direct eye contact, a person is fiddling with something, even while directly looking at you, it could indicate the attention is elsewhere.

There are three standard areas that a person will look which represent different states of being. If the person looks from one eye to the other, then to the forehead, it is a sign that they are taking an authoritative position. If they move from one eye to the other, then to the nose, that signals that they are engaging in what they consider to be a "Social Gaze" with neither party holding superiority. The last case is from one eye to the other and then down to the lips or further below the chin which is a "Personal Gaze" and usually only used when in a company with someone you have a personal relationship with.

Disbelief is often indicated by averted gaze, or by touching the ear or scratching the chin. When a person is not being convinced by what someone is saying, their attention invariably wanders, and the eyes will stare away for an extended period.

Boredom is indicated by the head tilting to one side, or by the eyes looking straight at the speaker but becoming slightly unfocused. A head tilt may also indicate a sore neck or Amblyopia, and unfocused eyes may indicate ocular problems in the listener.

Deceit or the act of withholding information can sometimes be indicated by touching the face during conversation. Excessive blinking is a well-known indicator of someone who is lying. According the Wikipedia recent evidence has surfaced that the absence of blinking can also represent lying as a more reliable factor than excessive blinking.

Info sourced from Wikipedia and Lynne Brennan's book Business Etiquette for the 21st Century - What to do and what not to do.

For info regarding workshops we offer that touch on body language click here






Thursday, October 6, 2011

Personal Emergency Kit

 For those "just in case" moments when a last minute meeting pops up or the day turned out to be a lot hotter than what you were expecting it to be, a button has fallen off your jacket or your nail breaks whilst filing away important documents.

There are a number of mini catastrophes that can occur throughout the day so be prepared and have a small collection of necessities stored inside one of the drawers in your desk. There are numerous stores which stock mini travel sized toiletries which are ideal for your emergency kit. Always be prepared for the unexpected by having all or some of these items in your office:

  • Lint roller
  • Toothbrush and toothpaste
  • Nail file
  • Hairbrush/comb
  • Deodorant/Perfume
  • Breash freshener/mints
  • Shoe shine
  • Travel sized sewing kit
  • Tissues
For Women add:
  • Spare tights/stockings
  • Make up basics
For Men add:
  • A spare shirt
  • Razor/ electric shaver
This list of items will cover the basics for any such personal emergency which may appear during your busy day in the office.

Source: Business Etiquette for the 21st Century - What to do and what NOT to do by Lynne Brennan

Tuesday, September 6, 2011

Casual Confusion




When is Casual too Casual
Does casual Fridays mean party on the bottom & business on top?
Not quite…

Every company varies in their Casual Dress Code policy- the main point to remember when getting dressed for Casual Friday- is that you are an ambassador for your company and what it represents.
The dress code for Casual Friday is actually called Casual Smart. “So…” you may be asking “what do I wear?” When you look at yourself in the mirror your outfit should say 70% casual, 30% smart. Here are some examples…

  Casual Clothing Cues

Colours are brighter; prints are bigger -bolder; styles of clothes less structured. More detail on garments such as stitching, pockets and pleats. Bolder costume jewellery and lower heeled shoes can be worn. For more cues - see visuals below.




   
Women:
•Capri Pants, paired with a collared blouse; crisp cotton t-shirts or cardi-cami combination with jeans.

Men:
•Golf shirt worn with denims; Soft – collared shirt paired with khaki’s.
Both:
•Always keep a smart-looking jacket with you in case you need to dress up your outfit at a moments notice.
•Should jeans be allowed-choose a dark indigo or black jean in a classic cut.

For more information on our workshops on what to wear and what not to wear click here or contact us on:
Tel: 011 469 1396 or email: info@profimpressions.co.za

Casual Caution

These are general cautionary guidelines to ensure you don’t tarnish your personal and company brand.
Women:
•Cling-wrap type clothing – dressing one or two sizes too small
•Over-detailed and decorated tops – large bows, ruffles, slogans
•Revealing clothing items (short skirts, plunging necklines)
•Sheer, see-through fabrics
•Shoe string, strappy tops or dresses
•Vests, cropped, tank tops
•Leggings or shorts
•Low rise pants/skirts
•Gym wear: tracksuits, sweat pants
•Revealing/wrong colour  underwear
•Too many colours/prints worn in one outfit
•Accessories that are too large, too noisy, too plastic
•Slip-on sandals– people must not hear you before they see you  

 Men:
•Over the top floral, dramatic shirts
•T-shirts with offensive slogans
•Shirts buttoned too low
•Too long, too oversized untucked shirts
•Beer boep hanging out from shirt
•Badly mixed colour combinations
•Skinny or tight trousers
•Bermudas or shorts
•Oversized belt buckles
•Colourful , mismatched or white socks

  
Both:
•Faded,very skinny, overstressed jeans
•No creases, stains, chipped buttons or loose threads
•Sloppy, oversized baggy clothes
•Gym shoes

If your staff/colleagues feel that:
•They don’t have enough time or money to dress nicely.
•Their appearance is unimportant.
•The corporate dress rules don’t apply to them.

Contact us:
Tel: 011 469 1396 or
email: info@profimpressions.co.za

Wednesday, August 17, 2011

Quick tips on Professional Dress


Getting dressed for the office doesn't mean leaving your personal style behind. Here are some tips from www.about.com on dressing professionally for the workplace. 

Your goal to getting dressed for work is to project a professional, competent image, regardless of your employment level or career path. The styles, colours, lengths and fit of your fashion choices will speak volumes about your ability to do your job. If you are concerned about your career, you'll be more concerned with looking professional than looking cute or trendy.

In general, the more distracting a piece of clothing or jewellery is, the less appropriate it is for office wear.
  • Colour plays a big part in professional image. Traditional career colours include red (aggressive), navy (trustworthy), gray (conservative) and black (chic). Most of these colours work well in pantsuits, skirts and shoes.
  • Jewellery that jangles (chandelier earrings, stacks of bangles) is distracting. Opt for stud earrings or single bracelets.
  • Choose structured style handbags - these project an organized image.
  • Most of what constitutes a polished image is in the details: manicured nails, run-free pantihose, scuff-free shoes, neat hair.
  • Fit is everything when you are talking about tailored work clothes. Pants should be fitted, but free of visible panty lines. Skirts, especially straight styles like pencil skirts, should be loose enough to sit down in comfortably. Jackets should be able to be buttoned. And blouses shouldn't gap between buttonholes.
For further tips, visit our website and have a look at our latest free tips section here